How would you rate Paytm?
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India
1 review
0 helpful votes
Follow Jayendra Kant R.
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It's my personal experience that Paytm is worst App in the world. After 36 hours payment showing pending and no body responded regarding my problem. They are saying that after 48 hours we will tell you reason. If you make a urgent fund transfer through this App. It means you are using worst app. I personally suggest that never use this App in future.

Date of experience: September 11, 2023
India
1 review
0 helpful votes
Follow Lovely J.
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Paytm in now days really a fake and fraud company, they offered me lifetime sound box for per month charges but after 15-15 days without any notification they deducted 80,80 rs...many times I called to customer care but they only generating fake tickets and when I said send me written mail for my query,never they send if Paytm not fraud then why they are not providing me written mail,and not refunding my money and not closing sound box tooo...i humble request to all user never use Paytm offered fake services,many shopkeeper also suffering with money deduction by Paytm while they are not using sound box

Date of experience: December 22, 2023
India
1 review
0 helpful votes
Follow rakesh k.
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We have raised a ticket with id ********** for your issue. We are working on resolving your issue and we will respond within 4 hours

You will receive a notification as soon as we respond to your issue
This is with reference to the dispute for an amount of Rs. 400/- against your transaction with reference number ************ done through ATM on 05/01/2023.
I'm also waiting for ur reply. ATM on 05/01/2023.it's been resolved by now. Then how many days over now ur telling its will been resolved.

Worst experience from Paytm bank

I am closing your bank accoun

Date of experience: January 11, 2023
India
1 review
0 helpful votes
Follow Akshay g.
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I did some transaction via Paytm. The amount got deducted but receiver side they get the amount. In app there is no proper support. We cannot reach the customer support only useless auto chat will come and even if we click on not helpful again the same auto option will come in chat support. I did raise a complaint via email, i only got auto reply and after that there is no reply at all. They are very worst channel dealing with money.

Date of experience: April 1, 2023
India
1 review
0 helpful votes
Follow Bibek R.
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Paytm app is good and easy to use but customer service is very poor even I'm also belong hospitality dept. But this is awful things that i never expected from paytm co. Even they don't know how to talk with guest and they are confuse about my problem.now I'm thinking I should have to delete this app and will never use again. Thank u

Date of experience: November 24, 2022
India
1 review
0 helpful votes
Follow Zayeem R.
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There is no proper customer service in paytm
They hold our business payment for more thn 1 month and no proper support and no guidance. If they requires any documents or at least need to show error msg

Date of experience: November 27, 2022
India
1 review
0 helpful votes
Follow Ajay K.
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Refund reletad
November 6, 2022

Paytm customer toll free number 79. 08. 49. 41. 63
Paytm customer toll free number 79. 08. 49. 41. 63
Paytm customer toll free number 79. 08. 49. 41. 63
Paytm customer toll free number 79. 08. 49. 41. 63

Date of experience: November 6, 2022
India
1 review
0 helpful votes
Follow chinnappa M.
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Paytm is the worst
October 21, 2022

Paytm is the worst, advice you all who reads this to never download or use paytm. One of the worst call center executives, irresponsible, no credibility and commitment
Commitment wise they are the worst

Date of experience: October 21, 2022
India
1 review
0 helpful votes
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Issue with Bus tickets
December 22, 2022

I had booked 6 ticket from paytm on 15/12/2022 from Manali to Delhi. I am trying to contact with the driver, but he is not picking up my call. The bus was royal travels they had changed my bus type, and also they sold my ticket to another person and bus was not on time. I had booked semi sleeper Volvo. I had a very bad experience with royal travels even I didn't received my full refund. I would suggest you don't book any tickets from paytm. Red bus is better than paytm.

Date of experience: December 22, 2022
India
1 review
1 helpful vote
Follow alisha J.
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Do not buy anything from Paytm mall. I trusted it because i was on an assumption that paytm has a good market name. But its fraud. They did not deliver my order and took the money. The customer care does not have any option to talk to a real human capable of problem solving

Date of experience: February 9, 2021

Overview

Paytm has a rating of 1.5 stars from 770 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 700th among Discount Shopping sites.

service
93
value
80
shipping
72
returns
74
quality
73
+91