OurShopee

First time I ordered, everything was flawless.

Come second order, they cancelled some of the products due to unavailability, and promised a refund. This was November 2022, and I'm writing as of Feb 22 2022. No updates whatsoever. Customer hotline and whatsapp are no use. Seriously you're better off at noon than this piece of trash.

After calling three times to follow up on my order, customer service was unable to provide any helpful information! They advertise that the delivery takes 3 to 5 days, but it has been 15 days since I ordered!

No refund and replacement for their mistake, wrong product delivered and now its 10 days but no still no response on refund or replacement. Don't waste your time on Ourshopee as no support from customer service center nobody is receiving calls on there given number

They have delivered faulty machine. They won't pick up the call or reply to the messages. Did online complaint on their website, still no reply or any kind of response. Scammers. They don't have proper functioning office here. Scammers

I bought on their website but after 3 days not ship, I asked them why. They said out of stock. But still on the website, still have stock. Then they offer me refund. I accepted it. They said 3-5 working days for refund. They cancelled my order on 10 Oct but until now, 23 Oct, still nothing. They said ask my bank because they already refund. But my bank said no pending transaction. Ourshopee is a big liar. I'm very sure because the staff is from India.

I ordered last 28th February, as per the tracker it will be deliver on 5th of march but until now i didnt receive the order! The second payment will be deducted again! No one answering in your hotline nor mails!

I ordered just 2 items on 8 th may... Order ID w6041. Today 16 th may. Everyday I call ourshopee call center they said tomorrow you will get. 15 th may my brother going back my country. I thought I can send with him. God only knows when I get my items... My first and last purchase from ourshopee

You ignore your customers after taking their money,not delivering what they paid for,keep them waiting forever to refund their money. 21st century thieves. Piyush you promised me you are handling my case and you will make sure it is done at the earliest…All of you at our Shopee are liar and thieves is it!? Just waiting for my leaves i will be at your office soon to catch everyone by the collar for answers and compensation of my time that all you have wasted. Just wait and watch.How can you take someone's money,not deliver,and not refund and not even reply to their messages and receive phone calls!? Reference no:*******Z492L, Order ID:QRAB5329

Really bad experience - they took money for products they did not have in stock and then just delivered a partial order. They did not bother contacting me and I had to get in touch with them. They kept promising updates but then just didn't let me know - again relying on me to contact them. As if that weren't bad enough, they then started spamming me on WhatsApp - as if I am ever going to use them again. Complete waste of time. I have no idea if or when I will get the rest of the order or a refund. Definitely avoid Ourshopee.

This is the worst online shop to deal with.
Delay in shipping and may be you will not get your ordered item nor your money back.
Customer service are horrible and always lying.
Stay away of this company or order on your risk.
I am pretty sure that all positive review are just paid reviews.