Asurion

Love how awesome they were when needing help with my son's phone. The costumer service have been amazing, outstanding, and outgoing through it all. They have great service on making a costumer day joyful and full of laughter. We need more people like them around to better assist costumers.

I took my phone to an ATT Store to have it serviced. I didn't know I needed an appointment. The staff accommodated me and fixed my phone with exceptional service. Dustin who was my service technician is magical. He gets 10 STARS from me.

I discovered a cracked screen this morning and filed a claim with AT&T online. They authorized a repair and I chose a place nearby to take my phone for repair. I had my phone back in perfect condition in just a few hours. The staff at the repair center were very helpful and professional.

As everyone knows it's horrible to have your cell phone stolen. As bad as it is the agent at Asurion made replacing my wife's phone as painless as possible. We received a replacement phone the following day. Thank you As

Very fast and easy process. This is the 3rd replacement phone for my son. He is on the water most his days and all phones have been lost at "sea". I was surprised with the price increase on a refurbished IPhone 13. Grateful for the replacement but shocked at the increase from $100 -$250.

The phone was crack in the front and back the screen was completely green. I couldn't make or received any calls. Instead of me having to pay a deductible of 279.00, it was able to be repaired with zero dollar cost all in the same day

Mr. Phillip did a great job! It was later in the day very cold and he showed up got to work and was done fixing my phone in 15 minutes. I can't thank him enough. It's usually a hassle getting your phone fixed but not anymore. I set up an appointment he drove to me and fixed it where he was parked and I watched the entire process. I was very impresssed.

I would highly recommend Asurion coverage with your phone purchase. As the mom of two teenagers, having the coverage is great. We have had to file two claims in the past 3 months and both have been extremely easy. The claim process is simple and easy. The company they use to do the repairs in the Reno market, UbreakIfix, did a great job and made the whole process seamless.