Optum
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California 3 reviews 9 helpful votes
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We don't know why... and we don't care.
April 11, 2018
This is *the* mail order discount pharmacy for my United Health Care Plan. One of their favorite tricks is saying 90 day prescriptions are ready to be refilled, although they can't show the price. You order the refill, only to discover that you are charged the entire price for the drug. Insurance did not cover the refill because you ordered before it was refillable. When you confront them with all the problems, they mumble something about the website having issues. If you persist they put you on hold and then hang up.
Need I say more?
Date of experience: April 11, 2018
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members