Oojo has a rating of 3.9 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
Scheduling a flight from the website is convenient, easy to understand and easy to navigate. Purchasing the ticket is simple and self-explanitory. I highly recommend this website because you will find affordable prices compared to others.
This crew will call you and let you know how they can help you solve issues or concerns with the products sold on their site. Outstanding service for the 4th vacation with them.
Thank you for your kind words! We’re so glad to hear that you’ve had such a positive experience with us on your fourth vacation. Our team is always here to assist you and resolve any issues or concerns you may have with the products on our site. Your satisfaction is our top priority, and we’re thrilled to have earned your trust and continued business.
The site gave a great flight price, plus offered a $20 discount when signing up (but I'm not sure how or when I actually get that). The reservation process was easy, although it would be better if Oojo laid off the hard sell on all the add-ons and such, which would make the process faster and smoother.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
I'm the finance and mother of ahsen who book them a ticket,.this is my 3rd time to book a ticket from oink and it's seems like everything ok nothings problem so I hope at this time become ok again
Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!
Simple, the process went through quickly. The ticket prices were EXCELLENT. All the add-ons were expensive... Lost luggage insurance, cancellation insurance and one other insurance.
It was a pleasure serving you!
I absolutely loved booking a flight with Oojo.
It was user friendly, fast, at a great price and most importantly safe with Two-factor authentication (2FA) which is a security method that requires two forms of identification to access resources and data.
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
Kalan would be so pleased to hear about your wonderful impression on him! Thank you so very much for being our Customer! We highly appreciate your time and cooperation!
It is usually difficult to trust third parties while booking tickets, especially international flights that are very costly. But Oojo made it easy, sent immediate updates on email, and provided all the required information and flight details.
We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!
Was very easy to deal with my problem, and the price is excellent, much cheaper then everyone. Love it.
We are glad to hear that our agents have assisted you very well! Thanks a lot for cooperating with us!
Pleased with your service to date
I didn't seemed to not have completed the form when I first applied but it was easy to resubmit it.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.