nexogy

How would you rate nexogy?
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Florida
1 review
0 helpful votes
Follow Matheos M.
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This was the worst experience by far... rude customer service you get charge spikes out of nowhere and the new company machines that they bright are so bad the phone calls don't go through... I believe they are probably not doing very well... avoid

Date of experience: March 16, 2020
Florida
1 review
0 helpful votes
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Awesone Assistance
December 19, 2019

Jay assisted us with training and setting up our new voice mails. Our phone system is very intricate and although easy after Jay's instructions, we felt more confident in handling it. Jay, thank you so much for your patience and wonderful training!

Date of experience: December 16, 2019
Georgia
1 review
0 helpful votes
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Great Technical Support
March 2, 2019

Love that you can email technical support and they respond quickly. Generally, the few issues we have had over the years we have had service through Nexogy, they resolve the problem within 1-2 hours. We have had Nexogy going on 10 years; one of the reasons we've stayed with them has been their super responsive and very friendly technical and customer support staff -- on top of the great rates we get from them!

Date of experience: February 28, 2019
Florida
1 review
0 helpful votes
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I am really impressed with Nexogys support team. Theyre always quick to respond if i have any questions or problems. Brandon is always patient, knowledgeable and walks me through any issue I need fixed. My phone lines are working great and Im very satisfied

Date of experience: March 13, 2018
Florida
1 review
1 helpful vote
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CALLED customer service spoke a gentleman bye the name of Brandon Reyes and with a lot of knowledge my concerns were addressed swiftly. I highly recommend the services of this company. Professionalism and knowledgeable employees like this are what make a company strive and succeed.

Date of experience: March 13, 2018
Florida
1 review
1 helpful vote
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Very reliable and high quality
February 7, 2015

Very reliable and high quality. Nexogy is one step ahead providing the most advanced technology.
Great service. Always trying to help you be more efficient with value added products.
Staff is super attentive and responsive.

Date of experience: February 4, 2015
Florida
1 review
0 helpful votes
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Vanessa's Performance
October 13, 2016

Vanessa has provided exceptional service. She was very helpful, resolved our requests almost immediately upon request and was very attentive of any other needs we may have had.

Overall, I give her a 5 star experience.

Date of experience: October 11, 2016
Florida
1 review
0 helpful votes
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Brandon Reyes
March 15, 2018

Excellent Customer Service & attitude we're working together for the last 3 years. We love to work directly with Brandon, this guy is great, Vanessa help us a lot too. A- overall.

Date of experience: March 13, 2018
Florida
1 review
0 helpful votes
Follow Viviana M.
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I've only used Nexogy twice and was not sure how to schedule or set up a "call in" line. Jay Gonzalez assisted me in the scheduling of a telephone conference and he was honestly amazing, friendly, patient and scheduled the telephone conference in less than five minutes. I am very satisfied with the service provided by both Jay and Nexogy. Will definitely be using them more often.

Date of experience: June 22, 2016
Florida
1 review
1 helpful vote
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I have been a customer for over 4 years with nexogy. My office is using their hosted pbx service in ft lauderdale and two international locations and i have to say this is one of the most serious and responsible companies i've worked with. We have around 79 ip phones and of course we've had trouble one day or two, but their support and response time must be the envy of a much bigger at&t or verizon.

Keep up the good work!

Date of experience: February 23, 2010

Overview

nexogy has a rating of 3.8 stars from 220 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with nexogy most frequently mention customer service, phone system and support team. nexogy ranks 4th among Telephone sites.

service
11
value
9
shipping
2
returns
3
quality
9