National Geographic

National Geographic

Is this your business?
How would you rate National Geographic?
grey star
grey star
grey star
grey star
grey star
Jordan
1 review
0 helpful votes
Follow Uliana I.
Unfollow Uliana I.
Send Message
Share Review
Report Review

National Geographic violates the UN Charter in its maps. It produces false content that appears to be an attempt to normalize illegal occupation and annexation. In this day and age, it is utterly unacceptable to abuse the influence of a once reputable establishment for spreading false maps. International borders cannot be changed by force, and humanity has proven this in the second world war at an astronomical cost of life loss. Yet, here we are again!

Date of experience: March 14, 2024
Pennsylvania
1 review
1 helpful vote
Follow Olha D.
Unfollow Olha D.
Send Message
Share Review
Report Review

Trying to make annual subscription I was rejected 2 times with my credit card but at the end was charged 2 times without any confirmation letter, nothing, and with amount which is not right in all ways. Web application full of bugs, such a big shame for such kind of division of Disney. And customer service works weirdly, they cannot take and process information correctly, hanging phone calls.

Date of experience: April 17, 2023
Canada
3 reviews
15 helpful votes
Follow Cin G.
Unfollow Cin G.
Send Message
Share Review
Report Review

Be careful about getting a NG membership and magazine. They will harass you forever. I tried to cancel my father's membership when his Alzheimers progressed to a point where he could no longer read. Every other subscription promptly cancelled and refunded. Not NG, I had to let the whole subscription run out. And meanwhile they sent demand after demand for renewal. I politely asked at least a dozen times over 4 years for them to leave us alone. Now my Dad is DEAD and they are still sending renewal notices. They are heartless monsters.

Date of experience: January 13, 2022
Canada
1 review
0 helpful votes
Follow mister t.
Unfollow mister t.
Send Message
Share Review
Report Review

Stupid americans
January 3, 2024

There is nobody in canada to speak to to voice concerns. Service people have all the personal information necessary to help me renew a subscription but refuse. They make it sound like i am requesting nuclear launch codes. I can see why so many people hate americans. People like me pay your wages by buying your products. Lost sale forever

Date of experience: January 3, 2024
Illinois
1 review
5 helpful votes
Follow jane d.
Unfollow jane d.
Send Message
Share Review
Report Review

The content of the NatGeo digital is wonderful, but once they (i. E. Disney) get your email, you'll never get rid of them. I've opted out multiple times. Most times I get the message below and have to contact Guest Services. So I email and also communicated via online chat. Had to screenshot the chat because the request to email was never processed. The chat rep confirmed it was done, and yet the very next day more marketing emails. Even after cancelling the subscription, I still can't get them off my back.

Date of experience: June 10, 2022
Arizona
1 review
1 helpful vote
Follow Omaki R.
Unfollow Omaki R.
Send Message
Share Review
Report Review

All they want is for you to give them your email to look at literally ANYTHING on the stupid site. Pretty pathetic, considering there's a lot more ways to make money than just begging for everyone's email to see any shred of content; when I can see the exact same one somewhere else most likely. (If not then I still don't care, good luck changing my mind).

Date of experience: July 20, 2023
Massachusetts
1 review
3 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Send Message
Share Review
Report Review

Magazine sucks
May 12, 2022

So to start with I ordered this for my daughter, she never even got half the magazines. So they extended it. Still didn't get them! So I get the email for the renewal, I cancel it right away. Well some not so smart people reactivated it and took the $29.99 out of my account. Leaving it negative. Got hit with$35 over draft charge thank you I have so much money I can afford that jerks. So I call they *re cancel * it and say they'll refund the $29.99... im like well ok not that, that will bring my account current. Got a f*cking refund of $4, not the full amount so will have to call them yet again. Worst ever magazine to cancel. Will never subscribe to them again

Date of experience: May 12, 2022
Connecticut
1 review
2 helpful votes
Follow kate g.
Unfollow kate g.
Send Message
Share Review
Report Review

I love NatGeo but digital access to subscription is impossible I finally had to cancel today. After 2 years and multiple phone calls to customer service, I could never access my account. I tried to open a subscription on line for my grandson and had no success.

Date of experience: May 22, 2023
California
1 review
1 helpful vote
Follow Devin H.
Unfollow Devin H.
Send Message
Share Review
Report Review

Worlds deadliest
October 7, 2022

I dislike watching the shows on ur ngwhd because all u guys do is have zoo shows and Dr. Pole shows all day long.

U guys stopped showing worlds deadliest and Australia's deadliest so on so forth... it's always always the same thing Dr. Pole

Date of experience: October 7, 2022
Australia
1 review
2 helpful votes
Follow J N.
Unfollow J N.
Send Message
Share Review
Report Review

Very bad consumer services. It doesn't arrive for three months now. They renew the subscription automatically you cannot reach them or access the account.

Date of experience: May 26, 2022

Overview

National Geographic has a rating of 1.9 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with National Geographic most frequently mention and customer service. National Geographic ranks 191st among Magazines sites.

service
12
value
12
shipping
6
returns
7
quality
9