MyCleanPC

They charged me for MyCleanPC LiveTech, which I never authorized. It was a monthly cost of $21.55. I finally realized it on my bill after 3 months of unauthorized charges. Iolo.com canceled the contract but would not reimburse the $64.65 they had charged me for a product I never ordered.

Starting in November of 2024 MYCLEANPC starting double billing me through my Paypal account. I am not in this office much and have not checked my Paypal account in many months as I have auto debit. When I checked recently I noticed they started double billing me back in November. I called the company and asked for an explanation and they never really gave me a good answer. I asked for a credit for the 3 months extra charges to no avail. So, I just cancelled the entire subscription. They don't care. I'm just a number

I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!

I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.

I purchased an annual subscription to MyCleanPC. Subsequently, I have been billed a follow-up $19.95 monthly "service" charge that I have not authorized. This is highly unethical, in my opinion. Make sure you read all the fine print before giving this company your credit card information, and monitor your statement for unauthorized charges.

Downloaded paid. Banner pops up call one 800 get activated. Called all I got was lipservice and tried to sell me more products. Software scrubs all passwords every time it runs have to reset all to party if indications. Tried to turn off not user-friendly. And do not ever trust a company that has tech-support with the first name Prince!

Wouldn't have minded so much if I had paid only the advertised cost. However, I called in like the screen said when installing. The representative took control of my screen and tried to sell many many upgrades. I told him no to all of them. However today I was billed an additional 21.35 for a service I did not order. I contacted support for a refund and she said she could not since the system already charged me.

The software is worse than nothing since it even causes problems for your computer. Then they begin extracting money from your credit card and make it difficult or impossible to stop them. Apparently the only defense is to direct your credit card company to stop accepting charges from them. You may even need to change your credit card number.

I purchased the service for $518 - the sales person and the website states there is a 30 refund guarantee - I did not use the service and tried to cancel after 7 days and they refused to refund me the full amount - also they were rude!