Motherhood Maternity

I wish I would have looked deeper into this company before buying from them. I wasted $60 on maternity/nursing bras that fit terribly, look frumpy, and do not function as advertised. Customer service was useless.

They had also voluntarily added a free holiday tote to my order (which was placed in January) but I haven't received that yet and don't see that it's shipped. Keep your outdated and sad excuse for a "gift"!

Would not recommend purchasing anything here. You might get your order or you might never hear back from anyone. They also do not have a great streamlined system in place to determine whether something is in stock or not. I ordered a swimsuit, received my order confirmation and then radio silence for two weeks. I reached out multiple times. I eventually filed a complaint with my bank and thankfully they handled it very efficiently. Surprise, surprise when I finally get a response from Motherhood the next day stating they had received a notice from my bank AND the swimsuit was out of stock. Take your business elsewhere. They are having so many sales, I'm unsure if they scam here and there or they just can't really keep up with the orders. Save your time and money.

I bought two maternity clothing items as Christmas gifts on Nov. 11 and had them shipped to me to give to my daughter-in-law for Christmas. She opened them on Christmas Day and unfortunately, neither one fit. When I called Motherhood Maternity to find out how to start a return or exchange I was told they could not help me since it was more than 30 days since the date of purchase. But they are Christmas gifts! So I emailed Motherhood Maternity twice and no reply! I have never heard of a store with a worse exchange policy and such disregard for their customers. I will never shop there again :(

This is our last baby so I decided to splurge and bought an expensive (over $100) jumpsuit from Motherhood that was on clearance (no refunds/ exchanges). I was sent a defective jumpsuit (which customer service acknowledged). I was offered 25% off (no refund on the 10% tax). They refused to replace/ exchange or refund. I would hate for another expectant or postpartum mother to be as disappointed as I am, out almost $100, and having to go through the hassle of filing with their credit card company. I've purchased from a majority of other mainstream and some small shop maternity/ breastfeeding/ postpartum brands and Motherhood Maternity has provided the worst customer service I have ever experienced. I would recommend to save yourself the hassle and shop elsewhere or understand that if you buy an item from Motherhood Maternity that is listed as clearance with no refunds/ exchanges you will be out of luck when they send you a defective item.

Their website will take your credit card information/Apple Pay details before you are ready to submit an order. Even if call them immediately after it happens, they will tell you that there is nothing they can do about it and can't cancel/modify an order.

I wish I had read the reviews since others have had the same issue with them.

I am disputing the charge with my credit card company as well since I did not approve the submission.

Do not shop there unless you want to lose your money without approval.

Ordered 4 bras. Spent $96. Was supposed to get 4 free panties. Only let me put one in the cart. When they came there were no panties. Called company. Was basically told too bad. They were willing to offer free shipping if I wanted to pay for the panties. What a scam.

Yep, you heard it right. After ordering five items, I returned two IN THE SAME PACKAGE to Motherhood. They refunded the less expensive item and claimed to have "never received" the $40 poncho that was returned with the pants.

They submitted a "search request" to their warehouse and told me it would take two weeks to look for the item. After two follow up calls, being told the same thing and now over two months later, I'm out $40 bucks and don't even have the item.

Absolutely terrible customer service. I will never use them again.

I ordered my clothes over three weeks ago. For the longest time they set the label was created but it had not shipped. I kept emailing to ask about it, and they kept telling me to wait longer and that it was on the way. It was very clear that it was not on the way yet. After 2 1/2 weeks, it finally left the facility, And since then it's been sitting who knows where for another five days. The customer service has been absolutely atrocious. One of the items that I purchased was oversold so they told me I wasn't going to receive it and offered my money back on a gift card rather than the original payment. Absolutely horrible on every level.

This is my 1st review ever!
I am so frustrated with this company.
The worst customer service ever!

1. I called to check for an update cause I couldn't track my order something so simple. They asked me to download an app.
2. Called and was on hold for 10 mins that turned into 20 mins phone call with more frustration.
3. They couldn't update my delivery address.
4. No due date for delivery so delivery could arrive after Ice given birth. What need do I have for maternity clothes then.
5. I CAN NOT cancel my order!
6. No supervisor available to speak and solve this simple issue. Any one of them.

The worst experience I've ever had!

I ordered some items and when I put my address to be shipped I put 4988 instead of 4989 and it was delivered. But I didn't receive it. On my street there is only 10 houses that have an address that end with an odd number. I checked the doormats on all houses and not one of them have any kind of door mat that resembles the picture. I called the company and fedex and because I typed it wrong and it said it was delivered they won't help out. They said I can order it again and update my address but I would have to pay regular price and if FedEx still delivers it to wrong address that I would still be out more money and or merchandise. Never will I order from them again