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Mistcooling.comReviews 615

3.5

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Mistcooling.com Reviews Summary

Mistcooling.com has a rating of 3.5 stars from 615 reviews, indicating that most customers are generally satisfied with their purchases. Mistcooling.com ranks 10th among Patio sites.

service
5
value
5
shipping
4
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3,817 reviews

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Virginia
3 reviews
2 helpful votes
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WAAAAAAY OVERPRICED!
May 28, 2025

I ordered a package of replacement nozzles for $29.99 plus $9.99 shipping and got FIVE nozzles. I needed at least 20. These will be returned this afternoon and I'll deal with my credit card company. The website is TOTALLY NOT CLEAR on the number of nozzles -- not to mention $9.99 for a package that cost less than $5 to ship.

Date of experience: May 28, 2025
California
1 review
0 helpful votes
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Always there when I need them!
July 16, 2024

I needed to replace some of the line for my misting system after 8 years! I was able to find it easily on miscolling.com where I had made my original purchase. I places the order and within 2 days it was here! Everything is back up and working like a charm! Thanks so much for making it easy.

Date of experience: July 16, 2024
Canada
1 review
0 helpful votes
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Ultimate Service
June 30, 2024

Jason, your knowledge and dedication to customer service is unparalleled. Thank you!

Date of experience: June 30, 2024
Arizona
1 review
0 helpful votes
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Consider another Shipper
May 31, 2024

Mist cooling is great. My order was processed very quickly. However I have not yet received my order because UPS is just terrible. So bad that if this is the only shipping option available I may hesitate buying from them again.

Date of experience: May 31, 2024
California
1 review
0 helpful votes
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Garbage products
May 27, 2024

AVOID. Absolutely terrible quality products and terrible quality customer service. Bought 12 replacement misting nozzles from this company and hand tightened them on the fans and three of them snapped off, nine were fine. Would not replace or refund me for the three at all. Instead blamed me for them snapping off. Mind you I bought an entire system from them, a complete initial set of nozzles, a second set for larger flow and then some replacements. Been a customer for years. No longer. All over three faulty nozzles probable costing them no more than $5 to replace but they cost me over $15 with shipping. Rude guy named Christian was the person in charge of customer service. AVOID MISTCOOLING.

Date of experience: May 27, 2024
Arizona
1 review
0 helpful votes
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David W
July 8, 2023

Working with Jason in the sales department made the experience even better. His knowledge of the products that he's selling, and his willingness to help me.

Date of experience: July 8, 2023
Texas
1 review
0 helpful votes
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Perfect
July 3, 2023

Ordered a replacement filter. Fast delivery and the part worked perfectly.

Date of experience: July 3, 2023
Texas
1 review
0 helpful votes
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Mist Cooling equipment
June 26, 2023

Always had a great experience with ordering online and quick shipping of product.

Date of experience: June 26, 2023
Texas
1 review
0 helpful votes
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Great service
June 6, 2023

Great service and fast shipping the product was as described

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
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Awesome products and company
June 4, 2023

I have installed two 1500 PSI systems and continue to add features. The products are excellent, the website is great to order from and the shipping is fast. Tried the new.004 nozzles and these are amazing especially at dusk when a area can get a little damp with.006 nozzles.

Date of experience: June 4, 2023
Mississippi
1 review
0 helpful votes
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Go big or go home
July 18, 2022

This is my second system from mistcooling. I bought the 1 gpm oil system and I could not be happier. First system was too small for my deck and will be moved to a gazebo. It is so much nicer to walk outside at 100 degrees and the deck is 75 to 80. Big hit with the family. It increased my living space in the summer months to include our deck and we spend a ton more time out there. Buy mistcooling and your getting the best product and support available!

Date of experience: July 17, 2022
Texas
0 reviews
0 helpful votes
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12° in 2 nights!
June 26, 2022

We were able to cool our pool 12° in two nights. We ran the pool like normal during the day then ran the pool with these at night. I was amazed. 94° to 82°. My wife said it was to cold and got out. Lol. It's been 100°-102° air temp all week. I run two at a time and have the third as a back up.

Date of experience: June 26, 2022
South Carolina
1 review
0 helpful votes
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Mist Nozzles
September 8, 2021

Terrifically easy to deal with, fast & friendly! Always have a great selection to choose from. Returns made easy too!

Date of experience: September 7, 2021
Florida
1 review
0 helpful votes
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WORST COMPANY EVER
April 9, 2021

WORST COMPANY EVER. They do stand behind their products. One of their products malfunctioned and broke and a stream of high pressure water flooded my condo and the next door condo and caused THOUSANDS OF DOLLARS WORTH OF DAMAGE. They said they were not responsible. Also they had the nerve to charge me $20 for an 8' piece of 1/4 tubing after I asked for it free. LOUSY CUSTOMER SERVICE! Buyer beware of this company

Date of experience: April 9, 2021
Dennis Z.
0 reviews
0 helpful votes
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I love dealing with you guys
September 29, 2020

I love dealing with you guys. Always knowledgeable, professional, and extremely helpful. Thanks for your loyalty and attention to your customers.

Date of experience: September 29, 2020
chuck g.
0 reviews
0 helpful votes
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Great company to work with
September 29, 2020

Great company to work with

Date of experience: September 29, 2020
James L.
0 reviews
0 helpful votes
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Have had many very positive transactions with Mist Cooling

Date of experience: September 29, 2020
Herman E.
0 reviews
0 helpful votes
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Excellent service, fast delivery very good communications with vendor

Date of experience: September 7, 2020
james w.
0 reviews
0 helpful votes
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Very knowledgeable sales staff
September 7, 2020

Very knowledgeable sales staff. A pleasure to work with.

Date of experience: September 7, 2020
TONY R.
0 reviews
0 helpful votes
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Very Helpful
September 5, 2020

Very Helpful
I did not receive fan assembly instructions and the webpage did not allow access to the information

Date of experience: September 5, 2020