How would you rate MailChimp?
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California
3 reviews
3 helpful votes
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Incredible for bulk emailing lists
April 25, 2022

Mailchimp has a very easy to use interface so you can keep your email lists up to date with beautiful and responsive emails. They also have a great product for transactional emailing (Mandrill). Wonderful!

Date of experience: April 25, 2022
Arizona
15 reviews
51 helpful votes
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Easy To Get Set Up
February 24, 2018

Mailchimp by far is the easiest and quickest way to build a list, and start staying in touch with your customers via e-mail. The free option allows up to 2000 contacts and even automated campaigns. Must use for any business.

Date of experience: February 24, 2018
Illinois
1 review
1 helpful vote
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Mailchimp deleted an account of mine for reasons unknown and now claim they cannot restore it, yet the email address I use with the website remains in their system. As a web designer and internet marketer I know any account can be restored on the server side, so the rep is flat out lying. This is an arbitrary choice on their part not to reinstate it, yet they claim they will "let" me to set up a new account with a different email address. This is ridiculous and stunningly stupid when they already have the only address that is associated with the website and has been since the beginning, so I cannot simply create a new address to represent a website that has been in business for years.
JM Christian
JMC Enterprises

Date of experience: July 19, 2022
Missouri
128 reviews
299 helpful votes
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I could almost give them their props for providing pretty designs and offering free service besides paid options. Unfortunately, I can't give them a decent rating.

The navigation process on their site is too slow plus my bottom line wasn't met. Though you can create pleasing campaigns, preview them and send a test email to yourself, it's too hard to actually send newsletters and introduction messages to subscribers you listed in their system.

Date of experience: November 20, 2018
GB
3 reviews
26 helpful votes
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The whole Colouricious business is based on Mailchimp - it is totally fabulous! Basically you write one email to your own database - our's is currently 10,000 subscribers and we send a newsletter every week via Mailchimp which generates our branding and our sales. Without Mailchimp our company would not have grown as big, ever, probably. One link to sign up for newsletter is the way forward for any company & Mailchimp is incredible. Love it!

Date of experience: May 15, 2017
Armenia
26 reviews
1 helpful vote
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Mailchimp has become an essential tool for managing and automating email marketing campaigns for my business. The platform's intuitive interface, customizable templates, and robust automation features make it easy to create and send targeted email campaigns that engage and convert subscribers. I appreciate Mailchimp's analytics and reporting tools, which provide valuable insights into campaign performance and subscriber behavior, helping me refine my strategies and improve results. Moreover, the platform's integration with other marketing tools and platforms enhances functionality and streamlines workflow. With Mailchimp, I can deliver personalized and impactful email marketing campaigns that drive business growth.

Date of experience: April 22, 2024
Malaysia
7 reviews
7 helpful votes
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Expensive, but No. 1
January 31, 2020

It is a completely reliable email marketing system. They used to have a different free plan, but now the prices changed. They are expensive, that is true, but undoubtedly, they are no. 1 in the market.

Date of experience: January 31, 2020
RU
2 reviews
1 helpful vote
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Great experience
June 26, 2019

Had a great experience with the Mailchimp support. I'm not so tech-person, so had some stupid cashe issues in the begining. But the support team explained me everything. Thanks for your help and patience!

Date of experience: June 24, 2019
VI
3 reviews
14 helpful votes
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Best Email Platform
August 12, 2018

I have used many email platforms, this one is definitely the best. It's the cleanest UI experience. Make sure you clean your lists before uploading, they are strict on bounces, etc.

Date of experience: August 12, 2018
Thailand
3 reviews
15 helpful votes
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Best service
August 31, 2018

Great service. Great company. I have never had a problem with my marketing campaigns. Unlike other providers, which dont always follow through the agreements.

Date of experience: August 30, 2018

Overview

MailChimp has a rating of 3.9 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MailChimp most frequently mention and email marketing. MailChimp ranks 66th among Marketing sites.

service
3
value
3
shipping
1
quality
3