LightInTheBox

Overview

LightInTheBox has a rating of 4.1 stars from 13,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.

service
1,943
value
1,862
shipping
1,920
returns
1,502
quality
1,799
This company responds to reviews on average within 1 day
+1483
How would you rate LightInTheBox?
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India
1 review
0 helpful votes
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Good
February 14, 2025

I am satisfied with the Light In the Box app.I got the item ordered by me in proper time. Quality of articles are standard. Though delivery cost is high but it doesn't effect as the quality of articles ordered and received by me are very good.

Date of experience: February 14, 2025
Japan
1 review
0 helpful votes
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Reliable management of shipment
March 11, 2025

LightIn TheBox reported when the product departed the port in China, arrived in the port in Tokyo, and when it is in the process of delivering to my address. I could expect the approximate arriving time. Good job!

Date of experience: March 11, 2025
Ireland
1 review
0 helpful votes
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Great customer service and support
February 12, 2025

Issues resolved fast and easy, customer put first, a delivery had arrived without certain items and damages to packaging, the customer service team were delightful to deal with, thank you

Date of experience: February 12, 2025
Sweden
1 review
0 helpful votes
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Absolutly satisfied.
February 12, 2025

I can recommend your list of very pleasant hair buns and such things.
Although my hair has got many colours of grey and brown - - - the bun fitted perfect.
Unexpected!

Date of experience: February 12, 2025
Thailand
1 review
0 helpful votes
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Great company
February 8, 2025

Excellent quality and product selection. Customer is kept informed as to shipping status.
I once had to contact LightinBox concerning an issue and found them to be concerned about my experience and very helpful

Date of experience: February 8, 2025
Ireland
1 review
0 helpful votes
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Quality products
February 9, 2025

Every product I have bought off lightningthebox has been top quality and unique style u guys keep coming up with ideas il keep buying tanks use are the best shopping site rver

Date of experience: February 9, 2025
Belgium
1 review
0 helpful votes
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A good offer
March 6, 2025

Very happy of the site and for the products; I had a small problem with the delivery, but quickly resolvedand very good contacts wit h your team after-sales.
Thanks very much

Date of experience: March 6, 2025
Estonia
2 reviews
0 helpful votes
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Mid-season outfit
January 21, 2025

The garment with a blouse and pants with a matching print has considerably good quality. The material is a bit heavy and probably, suitable for autumn or spring. It will be a long lasting garment, available even after my lifetime

Date of experience: January 21, 2025
Michigan
1 review
0 helpful votes
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Its been just about a year.
January 19, 2025

For just about a year, I've been shopping online with LightIn
TheBox. There has been some hiccups in my experience until things got more understood with the ordering process and the product quality expectations as I ordered merchandise from this company. Overall my experience has been fairly good. However I do think and know that their shipping costs are through the roof HIGH! And the rewards we receive are very low. Kind concerns, fcl

Date of experience: January 19, 2025
Switzerland
1 review
0 helpful votes
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Just what I wanted
January 21, 2025

Ordered a seasonal sweater (for Christmas) and was very happy with the quality and fit given the great offer on the price. Delivery was fast with accurate progress updates. I will definitely shop here again.

Date of experience: January 8, 2025