Lens.com

I just wanted to express my satisfaction with your service. My order for permeable gas lenses was processed quickly and accurately, and I truly appreciate the efficiency. The entire experience was smooth, and I will definitely continue using your services in the future.

Thank you for the great service!

I should not have to type anything. It's aggravating enough to have to put your star rating and everything else before you're able to submit whether or not you were happy with your service or that you received it.

These are my first lenses and I was confused with my order. Have to say that the customer service was excellent. They helped me to figure out what I need and cancel my first order, all was performed promptly and in polite manner.

I was sent the wrong prescription. Fortunately I checked before I opened the box. I called and send my lenses back and had to wait over 3 weeks total to finally get my correct prescription lenses. Very frustrating, and I wish they could have expedited shipping my lenses the second time.

I am wondering about the authenticity of my contact lenses. I ordered 2 boxes. I box was usual packaging. The second was different - different shade of blue, the codes were on different sides and the font on the actual contact lens pod was different. Looked like a dupe.

The first time I placed an order I accidentally placed an order different than my prescription and they called me and told me it was wrong and helped me cancel the order and created me the correct order. They were very patient and really cared that the prescription order was accurate to the "T". Very happen and definitely will refer to more customers.

Ordering was easy and fast to receive Only one complaint was with my last order at least two lens were not good,and i couldn't wear them. I thought they were dirty so when i cleaned them they ripped easy.

Frustrated with Alcon Aqua being discontinued but Lens.com had stock. I chose them rather than the new version hydraglyde. After confirmation with my doctor the aqua was replaced by hydraglyde. There was no communication to me prior to the change-disappointing. Otherwise easy to order and doctor confirmation, reasonably priced.

I have looked at lots of different contact websites. This one is the cheapest and easiest way to buy contact lenses. They also make it very easy to get a new Rx if yours has expired.

I'm satisfied with lens.com other than they don't automatically provide the shipping track number unless you ask for it and then even sometimes all you get is " your order has shipped " email