They said on the website that it'd be 3 to 7 days processing time. I contacted them after about 2 weeks, but they never responded to at least four attempts. I'm only giving them a one because there's no option for lower.
I ordered kids prince costume, they confirmed and updated the order and then
Silence, charged my credit card and in 3 weeks return my money, no excuses, no
Regrets, nothing, just like that. Forget about them
All I can say is and excuse my French, but $#*! this bull$#*! company! My son is gonna be without his costume and I'm without the money that could have been spent on a legitimate costume from somewhere else.
First the misleading marquee saying we are located in US. If you were in the US we would have GREAT service and quick delivery time. I ordered on 7/20 a costume for my granddaughter to give to her on her birthday, 8/5. I started calling and emailing the week before her birthday to get a tracking or even talk to a person. I finally got an email on 8/5 "your order has shipped" It is now 8/11... NOT HAPPY... still nothing and no tracking number!
I purchased a Halloween costume that arrived in a used condition. The original packaging was cut open and the costume looked damaged. After numerous attempts to resolve the purchase issues with the vendor have not been answered, I filed a claim with my online payment service to dispute the purchase based on the opened / used condition. My first attempt to contact the vendor was less than 1 hour after receiving the USPS delivered the shipment. I just read the numerous reviews and it explains the silence from the vendor. If you read these reviews, buyer beware!
Wish I would have read the reviews first. Still waiting for my order that was supposed to be for Christmas pictures. Almost 4 weeks later and nothing. Customer service number goes to voicemail. Live and learn I guess.
If you placed an order call your bank and get your money back and call the better business bureau and report them. The address to their business is actually a home. They're making a lot of money off of people who don't pursue reporting them.
STEAR clear of this company. Stole my money and then weeks later told me they didn't have the product. I asked for a refund and discount off a new order and they told me no. The WORST customer service ever. Spend your hard earned money elsewhere!
I placed an order for a Halloween costume on July 24, it is now September 5, still no costume! I have been emailing this company daily. I received an email 8/5 stating my order was shipped. No tracking was given. I have asked for tracking and was given a bogus link. This company should be shut down! They are thieves! They had no problem taking my money and giving me no product. No one should ever order anything from this company!
Ordered Halloween costume for my 10 year old son. Costume came in the day before halloween and was thre sizes too small. Had to go out and buy one the night before. Material was super cheap. Overall dissapointed.
Overview
LEDChristmasLights has a rating of 1.2 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LEDChristmasLights most frequently mention customer service, halloween costume and tracking number. LEDChristmasLights ranks 151st among LEDs sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members