Laser Co

Overview

Laser Co has a rating of 4.3 stars from 550 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention quick delivery, great service and easy transaction. Laser Co ranks 12th among Electronics sites.

service
50
value
4
shipping
4
returns
3
quality
14
This company responds to reviews on average within 14 days

Instant Feedback

671 reviews
+5
How would you rate Laser Co?
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Australia
1 review
0 helpful votes
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VERY AVERAGE TABLET
February 10, 2025

Seriously very average and superceeded tablet, but then it only cost $79. General usage depletes power quickly. Very slow to respond to app loading and downloads. Fortunately it is being used by a family member purely for Jigsaws and Color by Numbers as a therapeutic process.

Date of experience: January 31, 2025
Punit K. Laser Co Rep
1 month ago

Thanks for your feedback, Dr. Gary. Sounds like it’s serving its purpose for casual use, but we appreciate your thoughts on performance. If you need any assistance optimizing the settings or battery life, feel free to reach out to support@laserco.com.au—happy to help!

Australia
1 review
0 helpful votes
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Still waiting...
February 2, 2025

Ordered Jan 11th and still waiting for it to arrive 24/01/25. Not really on Lasers side but if these company's spent more time actually checking on peoples orders than worrying about reviews I wouldn't be writing this... I get quicker delivery's from Amazon, Temu and Ali Express. Australia really needs to pull it's finger out.

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
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Easy To Install
January 22, 2025

The security cameras supplied were very easy to install and configure. The quality of the screen image on my phone was of a high resolution. One of the cameras supplied had a fault, however, laser were very prompt in supplying a return pre paid label. The camera will either be repaired or replaced.

Date of experience: January 10, 2025
Punit K. Laser Co Rep
2 months ago

Thank you, Michael! We’re glad to hear the installation process was smooth and the image quality met your expectations. We’re also happy to have promptly assisted with the faulty camera. Your satisfaction is our priority!

Australia
1 review
1 helpful vote
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Great little device
February 2, 2025

I'd bought an ottoaibox mini wireless dongle, and it was super flakey, half the functions on the steering wheel didn't work, it would randomly crash and stop responding, it was basically very annoying... so I tried this laser one, not expecting it to be any different... but it was, so far works first time, every time, and all the functions on the steering wheel work with wireless carplay, it's good enough that I've bought two more for my wife and daughters cars.

Date of experience: January 23, 2025
Punit K. Laser Co Rep
1 month ago

Thanks, Sean! Glad to hear the Laser device exceeded expectations and worked seamlessly with your setup. Appreciate your trust in us—and that your whole family is getting onboard with it too! 🚗✨

Australia
1 review
0 helpful votes
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Good idea, failed in implementation
January 11, 2025

The device is a great idea and works well at it's core functions. However there are some glaring issues. Primarily the time setting on the main interface is lost when the unit powers down. Paired phone settings is retained but not the time. 2nd big problem is the autolink function doesn't work so it's not possible to screen cast from android. 3rd, I put in a support ticket and have received no response from Laser about it. Also instructions say to not place it in direct sunlight but includes a suction cup for windscreen placement which means you can't avoid placing it where it will be in direct sunlight. The unit should be able to withstand being in the sun all day, like any other navigator device.

Date of experience: January 1, 2025
Punit K. Laser Co Rep
2 months ago

Thank you for your feedback. We appreciate your detailed review and understand your concerns. We’re currently reviewing these issues to ensure we can improve the experience for our customers. Please contact us at support@laserco.com.au, and we’ll assist you promptly.

Australia
1 review
0 helpful votes
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Good product
March 6, 2025

Good product. Well priced.
Was what I wanted to say...but that wasn't enough for your stupid marketing site...Sitejabber has lost you a customer...me!

I do not appreciate being commanded to use a minimum of 50 characters in my review! I am doinhg YOU a favour by reviewing...not the reverse. You have lost me as a customer because of your stupid and arrogant requirements. Wake up.

Date of experience: March 3, 2025
Australia
1 review
0 helpful votes
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Easy ordering process and great prices
February 12, 2025

Easy ordering process and great prices. Fast dispatch time and received the items within the week. Items arrived welled packaged and al correct excellent quality

Date of experience: February 2, 2025
Punit K. Laser Co Rep
4 weeks ago

Thanks, Adam! Glad to hear everything arrived quickly and in perfect condition. Appreciate your support!

Australia
1 review
0 helpful votes
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The site was eay to search on and use, and the customer service over the phone - a pdf of an instruction manual for a car dvd player was sent as requested by email. Very satisfied with Laser!

Date of experience: December 29, 2024
Punit K. Laser Co Rep
2 months ago

Thank you for your feedback! We're glad you found the site easy to use and had a positive experience with our customer service. It’s great to hear we could assist you with the instruction manual. Your satisfaction means a lot to us!

Australia
1 review
0 helpful votes
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It was a quick and easy process to order from Laser Co. Although I paid for express shipping, the item did not arrive in the specified time, just before Christmas. If it had stated it was Australia Post delivering the goods I would not have paid the extra money.

Date of experience: December 27, 2024
Punit K. Laser Co Rep
2 months ago

Thank you, Tracey! We're glad the ordering process was straightforward. We understand your frustration with the shipping experience and will review this to provide clearer expectations in the future. Your feedback is valuable to us!

New Zealand
1 review
0 helpful votes
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The item was easy to purchase and was received in a timely fashion. However, the item itself is sub-standard. The app keeps coming up with a request to update the firmware but when you try, it consistently fails. I have contacted support twice but have received not response. In addition, the floodlights don't seem to come on at all, let alone if/when it detects motion.

This device does not work as advertised and is rubbish!

Date of experience: December 3, 2024
Punit K. Laser Co Rep
2 months ago

Thank you for your feedback, Brian. We take issues like this seriously and want to ensure you're fully supported. Please reach out to us at support@laserco.com.au, and we’ll look into this immediately to find a resolution.