Delivered my replacement AC adapter next business day as promised. It's brand new and it works. My issue is the item is not the OEM Dell adapter in the photo. It's a generic (non-original) replacement. Having now squinted to read the blurry fine print by the photo I see it says the image was for illustration purposes only. Personally I would choose another photo as the website photo was the unmistakeable Dell shape
My ordered goods ($223 worth) never arrived to me. I was at home when they were supposed to be delivered. There is no support from this seller: once you pay, begin to pray. Note that there is no '24hr' delivery as this seller claims on their webpage, they use Australia Post, which may as well just leave your parcel in the street. When enquired, Australia Post says they left my parcel in an open letterbox near the street, and case is closed with no appeal! If you do not get your package, you are on your own. Keep away from this seller.
Bought wrong item, called immediately to cancel, offered refund. Two weeks later no refund. Called again to chase up. A week later refunded less $10! Called again to ask why. Said "fee is contained in terms and conditions":. What?
For my laptop I ordered a new battery and Adapter. Delivered within few days and both are working in good condition. Thank You for the Excellent product.
They just waste your time telling you items are on the way and there is always an excuse for why there is further delays and then when you've had enough they lie about processing a refund.
Rubbish products and even worse warranty support. Liars claimed nothing was wrong with the charger that I sent back under warranty. They claimed it output the correct voltage and current. They sent it back, and I purchased a multimeter, checked the voltage and amperage and the charger wasn't even outputting high enough current. Sent the company an email telling them about the results and asking them for evidence that the charger was outputting correct voltage and current and email has been unanswered for 2 weeks. Purchased a genuine Dell charger from APAC notebooks on eBay for less then what this company charges and works perfectly fine.
Do not buy from them. Check out APAC notebooks instead.
Sent the received adapter back 8 months ago and I'm still waiting for the money to be returned. Despite several emails and promises.
I ordered a laptop charger and in the post got a laptop battery, it also took 5 days to come istead of advertised 24 hours
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