They advertise free 3 day shipping. When you order they tack on a $19.95 "handling" fee and blame it on FedEx. Are you kidding. Buy your new luggage anywhere but at Luggage Pros. Then when you ask to speak with the owner they tell you he doesn't speak with customers. I guess not after he try's to play them for idiots.
After a distasteful episode with another retailer I turned to LuggagePros and they came through. I made a slight error on the online order and called in. A live person answered on the first ring! Bam,,, two minutes later all was in order. And I received my beautiful new PacSafe bag in less than 48 hours. They've earned my business.
Stay away from this shop.
They cancelled my order because of fraud, They did not inform me
About this by email before I have called them for information. When I
Asked them why they cancelled the order and how they want to help me
They told me that I am not longer their customer, that they do not
Want to communicate any longer with me and that I should never call
Them again. I have ordered the item at B&H and got it for the
Same price within 2 days.
Luggage Pros is a great place to buy travel bags and accessories! Helpful service and a big selection make these guys my favorite online store for luggage!
Quality is good. It has a foam inside. But if you have a separate case of your laptop and put every accessories like charger and mouse. It is difficult to zip the zipper. So i removed the case
I have parches a bag around 18$ since i don't like the bag quality but my laptop is self i dont why since this is the reason why i writing this review all the best
Bought two carryons and refused customer service when wheels fell off after two easy trips
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- Minnetonka, MN, MN, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello - We apologize for any issues you experienced while ordering from us. Our shipping and handling fees are clearly stated on our shipping page. In addition, the total amount charged is visible multiple times in the shopping cart prior to checkout. Again, sorry for any issues with the order.