How would you rate LuggageFactory?
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Georgia
4 reviews
0 helpful votes
Follow Joshua P.
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I found this carry-on luggage and cosmetic bag duo to be truly impressive. The vibrant green color caught my attention right away, and the size of the luggage is just perfect for my needs. While it may not have the durability to withstand rough handling as a checked-in bag over the course of many years, it serves me exceptionally well as a carry-on option. The bags securely attach together and roll smoothly, making it a breeze to navigate through airports and other travel settings.

Date of experience: May 16, 2023
India
7 reviews
1 helpful vote
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So many different varieties of Luggage, bags, Suitcase and other travel accessories are offered at very reasonable cost. I truly liked the brand new collections and styles. Also, the material of bag is fantastic. Overall, nice experience shopping here.

Date of experience: April 28, 2021
Massachusetts
4 reviews
0 helpful votes
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So happy with my purchase from this online store! It so happened that my suitcase broke and the airline did not give me a new one! Accordingly, I had to buy a new suitcase! But in general, I have already flown several times with my new suitcase and am very satisfied with my purchase! The quality is excellent, no scratches or other wear.

Date of experience: January 20, 2022
New Jersey
3 reviews
10 helpful votes
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Great shop overall
March 30, 2022

I am big fan of their prices as well as their outstanding service. I recently ordered some samsonite bags online and I am satisfied with my purchase. When I have time, I prefer visiting their shop in person so I can receive friendly and competent customer service from their employees. Shipping is fast and most convenient as well.

Date of experience: March 30, 2022
Lithuania
2 reviews
0 helpful votes
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Hi
February 23, 2023

Ordered my laptop charger, a consultant easily helped me pick out the model that I need and placed the order the next day, courier delivered on time to work as I requested and I can say that worked on five! The charger works fine!
Advantages: Prompt work!

Date of experience: February 23, 2023
Netherlands
4 reviews
2 helpful votes
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Excellent online store, quality, description, prices, at the highest level, I buy more than the first time, fast shipping, anyone who has doubts, I recommend everyone!

Date of experience: July 21, 2022
Australia
1 review
1 helpful vote
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Excellent product of bags, in relation to price and quality. I purchased bag for my lappy. It's super spacious, the compartments make your things organize well and the size is ideal, neither too small nor too big. I recommend (luggagefactory.com) 100%.

Date of experience: May 5, 2020
France
4 reviews
1 helpful vote
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Very pleased with the store, adequate prices, quickly dispatched. A pleasant surprise from knowing the store. Satisfied. I will recommend it to everyone.

Date of experience: June 10, 2022
California
2 reviews
0 helpful votes
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Excellent...
May 27, 2018

They have the best collections of the bags. Ordered a set of luggage bags, arrived on time. The bags are brand new, no stains or damages... Everything is perfect. And, very much pleased with customer service.

Date of experience: May 26, 2018
New Jersey
5 reviews
1 helpful vote
Follow Brennan G.
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I have shopped at LuggageFactory.com for years. They always have the BEST prices around. I've spoken to their customer service a few times to ask some questions and they've always gone above and beyond to answer them and always willing to help me pick the best bag for my specific needs.

Date of experience: December 14, 2016

Overview

LuggageFactory has a rating of 3.8 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LuggageFactory most frequently mention customer service, laptop bag and travel bags. LuggageFactory ranks 3rd among Luggage sites.

service
11
value
11
shipping
9
returns
7
quality
11