Kizoa

How would you rate Kizoa?
grey star
grey star
grey star
grey star
grey star
GB
2 reviews
4 helpful votes
Follow Francisca R.
Unfollow Francisca R.
Send Message
Share Review
Report Review

I paid a for a Lifetime Subscription of Kizoa, but I have just found out that they have gone out of business! No money back! In fact, any software that offers lifetime subscriptions should have responsibility towards those who buy it. I even think that at the time, when I asked questions before buying, I did mention that. But there you go. I didn't use it much, but I had a number of photo collages there and did one every year for my birthday, but they are gone. They were not bad, sorry to see them go, but they should have contacted their clients and offered money back or something! Scams all around us!

Date of experience: July 9, 2024
Canada
1 review
2 helpful votes
Follow Gabriella R.
Unfollow Gabriella R.
Send Message
Share Review
Report Review

DOWNLOADS DO NOT WORK
March 14, 2024

Can not download any of my videos since last Sunday. Kizoa is closing as of April 1,2024. I have been sending emails, message of FB, tried the toll free numbers and zero results. No one replied. Nothing is fixed. How can we backup our videos if the Download does not work. No customer service at all. Just disappeared. As a lifetime pro-member which I paid for this is just unacceptable. Terrible.

Date of experience: March 14, 2024
GB
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Send Message
Share Review
Report Review

Not Exactly Sure
November 30, 2020

I had a fine experience making movies here a few years ago, but then they tell you to pay if you ever want to see them again. It's been quite a while and judging from the reviews here I'm not even sure my movies, which I worked very hard to make, are still there.
The customer service seems very catered towards premium members only (and again, judging from reviews I'm not sure even they are satisfied either) so I just hope that someone can contact me to see if my videos still exist. The website tells me they do if I pay, but I don't have much trust in that.

Date of experience: November 30, 2020
Canada
1 review
2 helpful votes
Follow Gabriella R.
Unfollow Gabriella R.
Send Message
Share Review
Report Review

CAN NOT BURN TO DVD
November 28, 2020

Use to love Kizoa, have been usiing it for years. Until last year, Like clockwork, Kizoa site has problems AGAIN. I am a pro member and I want to burn my movie to a DVD. Now all of a sudden there is no more option on the bottom. Either I am missing it or my eye don't see well but what happened to the BURN TO DVD option that use to be on the bottom. Your site is useless if your clients can not burn the movie to a DVD? Very upset about this. I had to bring a movie I made tonight and here we go again, like last year, same time it does not work properly.

Date of experience: November 28, 2020
GB
1 review
0 helpful votes
Follow Diana M.
Unfollow Diana M.
Send Message
Share Review
Report Review

Misleading add
August 13, 2020

I was looking for a nice free website to make a video of my holiday pictures. I checked several reviews of Kizoa and I understood I could make a simple video of 1GB. I have no idea how much 1 GB is so maybe that was a mistake. It took me hours to make the video as I am not so technical. Only when I tried to download it, I was notified that I could only make a 1 min video for free, otherwise I have to pay about £30. That's a bit too much for 1 video really so now I'm stuck with a video that I can only see as long as they keep offering the service/website, I guess. More honest info would be appreciated, like a reminder "your video is now longer then 1 min. To be able to share or download it, you will have to pay" or something like that. Even afterwards I checked several websites where Kizoa is advertised as a free service with many features etc. Most people however would want to make a video that is longer then 1 min so the "free" is misleading.

Date of experience: August 13, 2020
Georgia
1 review
3 helpful votes
Follow Katya V.
Unfollow Katya V.
Send Message
Share Review
Report Review

Bad costumer service.
March 23, 2022

Download stops at 99%... nothing else ever happens after that. I send many email at *******@kizoa.com and *******@kizoa.com and no body answer or contact me. I'm very frustrated. Even after I pay for premium and I can't download anything.

Date of experience: March 23, 2022
Georgia
1 review
1 helpful vote
Follow Aygul I.
Unfollow Aygul I.
Send Message
Share Review
Report Review

Deceiving customers. It is not possible to upload video on YouTube. It says with "Starter" membership you can share videos on YouTube. When it comes to upload video it asks to upgrade the membership. After upgrading membership and paying extra money still to upload the video is not possible. Customer service is below "0". Noone replies emails. Noone cares. Cheating on customers. Very bad. Shame on You! Kizoa!

Date of experience: December 4, 2020
New York
1 review
0 helpful votes
Follow Katherine L.
Unfollow Katherine L.
Send Message
Share Review
Report Review

I decided to no longer use Kizoa and moved over to the Mac iMovie maker for my graduation videos. The problem is that I forgot to take my pictures and videos off of Kizoa and redownload them elsewhere. Now when I try to log back into Kizoa to retrieve my photos and videos that I worked really hard on, I can't access them unless I pay them for premium membership. I have graduation videos there from prior years of my students that I would love to have back. If anything Kizoa should allow us to have the videos that we made and just lock the abilities to start new projects or create unless you upgrade. But to completely deny access to our own projects that we already completed?! I want my photos instead of being blackmailed for money!

Date of experience: December 8, 2020
Germany
1 review
8 helpful votes
Follow Roy M.
Unfollow Roy M.
Send Message
Share Review
Report Review

I reported 2 weeks ago already that i can not cut my clips - the window stays grey! I can not send emails to you anymore - they are not deliverable! I paid for this program and i expect some service. And when you finally fix that problem? First was said next 3 days, now it´s 2 weeks and nothing happened. Your support email don´t work anymore and you also deleted it from menu!

Date of experience: December 2, 2019
Canada
1 review
1 helpful vote
Follow Dan W.
Unfollow Dan W.
Send Message
Share Review
Report Review

Misleading
March 12, 2016

I spent the last few hours uploading photos to make a video to put on a dvd for my anniversary, only to realize I can not in fact download the movie. I feel mislead just as many others have posted here. The reason that I was under the impression that the services were free is that a google search turned up your site saying "Kizoa - Free Video Editor and Movie Maker" I do not believe the word free should exist because it is not free. Who would make a less than one minute video to download?

Date of experience: March 12, 2016
Alesa G. Kizoa Rep
over a year old

Hi Dan, we apologize for the confusion about the features available to our Free Basic members and I will share your concerns regarding the Google results with the rest of our team. Nearly all of Kizoa is free, as our Basic users can create movies, collages, and retouch photos and save them to Kizoa account. You will be also able to share your creations via email, Facebook, Twitter, or embed them into your own website. As mentioned, you can also download movies of up to 1 minute in length. Downloading longer movies does require a Premium membership, however, I am requesting a download of your movie for you this time. Please look for the link in your email! :)

Overview

Kizoa has a rating of 3 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kizoa most frequently mention premium membership, several years and tech support. Kizoa ranks 1st among Photo Sharing sites.

service
61
value
66
shipping
18
returns
11
quality
62