I paid a for a Lifetime Subscription of Kizoa, but I have just found out that they have gone out of business! No money back! In fact, any software that offers lifetime subscriptions should have responsibility towards those who buy it. I even think that at the time, when I asked questions before buying, I did mention that. But there you go. I didn't use it much, but I had a number of photo collages there and did one every year for my birthday, but they are gone. They were not bad, sorry to see them go, but they should have contacted their clients and offered money back or something! Scams all around us!
Can not download any of my videos since last Sunday. Kizoa is closing as of April 1,2024. I have been sending emails, message of FB, tried the toll free numbers and zero results. No one replied. Nothing is fixed. How can we backup our videos if the Download does not work. No customer service at all. Just disappeared. As a lifetime pro-member which I paid for this is just unacceptable. Terrible.
I had a fine experience making movies here a few years ago, but then they tell you to pay if you ever want to see them again. It's been quite a while and judging from the reviews here I'm not even sure my movies, which I worked very hard to make, are still there.
The customer service seems very catered towards premium members only (and again, judging from reviews I'm not sure even they are satisfied either) so I just hope that someone can contact me to see if my videos still exist. The website tells me they do if I pay, but I don't have much trust in that.
Use to love Kizoa, have been usiing it for years. Until last year, Like clockwork, Kizoa site has problems AGAIN. I am a pro member and I want to burn my movie to a DVD. Now all of a sudden there is no more option on the bottom. Either I am missing it or my eye don't see well but what happened to the BURN TO DVD option that use to be on the bottom. Your site is useless if your clients can not burn the movie to a DVD? Very upset about this. I had to bring a movie I made tonight and here we go again, like last year, same time it does not work properly.
I was looking for a nice free website to make a video of my holiday pictures. I checked several reviews of Kizoa and I understood I could make a simple video of 1GB. I have no idea how much 1 GB is so maybe that was a mistake. It took me hours to make the video as I am not so technical. Only when I tried to download it, I was notified that I could only make a 1 min video for free, otherwise I have to pay about £30. That's a bit too much for 1 video really so now I'm stuck with a video that I can only see as long as they keep offering the service/website, I guess. More honest info would be appreciated, like a reminder "your video is now longer then 1 min. To be able to share or download it, you will have to pay" or something like that. Even afterwards I checked several websites where Kizoa is advertised as a free service with many features etc. Most people however would want to make a video that is longer then 1 min so the "free" is misleading.
Download stops at 99%... nothing else ever happens after that. I send many email at *******@kizoa.com and *******@kizoa.com and no body answer or contact me. I'm very frustrated. Even after I pay for premium and I can't download anything.
Deceiving customers. It is not possible to upload video on YouTube. It says with "Starter" membership you can share videos on YouTube. When it comes to upload video it asks to upgrade the membership. After upgrading membership and paying extra money still to upload the video is not possible. Customer service is below "0". Noone replies emails. Noone cares. Cheating on customers. Very bad. Shame on You! Kizoa!
I decided to no longer use Kizoa and moved over to the Mac iMovie maker for my graduation videos. The problem is that I forgot to take my pictures and videos off of Kizoa and redownload them elsewhere. Now when I try to log back into Kizoa to retrieve my photos and videos that I worked really hard on, I can't access them unless I pay them for premium membership. I have graduation videos there from prior years of my students that I would love to have back. If anything Kizoa should allow us to have the videos that we made and just lock the abilities to start new projects or create unless you upgrade. But to completely deny access to our own projects that we already completed?! I want my photos instead of being blackmailed for money!
I reported 2 weeks ago already that i can not cut my clips - the window stays grey! I can not send emails to you anymore - they are not deliverable! I paid for this program and i expect some service. And when you finally fix that problem? First was said next 3 days, now it´s 2 weeks and nothing happened. Your support email don´t work anymore and you also deleted it from menu!
I spent the last few hours uploading photos to make a video to put on a dvd for my anniversary, only to realize I can not in fact download the movie. I feel mislead just as many others have posted here. The reason that I was under the impression that the services were free is that a google search turned up your site saying "Kizoa - Free Video Editor and Movie Maker" I do not believe the word free should exist because it is not free. Who would make a less than one minute video to download?
Answer: Hi Kristie! Were you able to get your movie to play correctly? If not, please send us an email or give us a call at customer support so that we can help!
Answer: Hi Jesse, thank you for your service! I did receive your email and have activate your account to a complimentary PRO membership. =)
Answer: Hi Pushpa, it sounds like you may need to link your Facebook account to your Kizoa account by going to the "My Images" tab of Kizoa and hitting the blue and white "Connect" button in the lower right corner, in the blue Facebook space. You will then be prompted to enter your Facebook information, and once your accounts are successfully linked, please try again to post your movie!
Answer: Hi Elsi, it depends on what your current account status it, send us an email at support@kizoa.com with your Kizoa email address and we'll let you know of any specials.
Kizoa has a rating of 3 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kizoa most frequently mention premium membership, several years and tech support. Kizoa ranks 1st among Photo Sharing sites.
Hi Dan, we apologize for the confusion about the features available to our Free Basic members and I will share your concerns regarding the Google results with the rest of our team. Nearly all of Kizoa is free, as our Basic users can create movies, collages, and retouch photos and save them to Kizoa account. You will be also able to share your creations via email, Facebook, Twitter, or embed them into your own website. As mentioned, you can also download movies of up to 1 minute in length. Downloading longer movies does require a Premium membership, however, I am requesting a download of your movie for you this time. Please look for the link in your email! :)