business logo of Karmaloop

KarmaloopReviews 166

karmaloop.com
streetwear, active, casual men, womenAge 13-18, 19-25, 26-45
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From the business

A Collaboration of Lifestyle and Culture!


karmaloop.com
USA
Karmaloop is part of Shiekh Shoes
Founded in 2000
Clothing item from KarmaloopFashion apparel by KarmaloopMerchandise from Karmaloop clothing lineKarmaloop fashion product

Business Highlights

General

Parent Company: Shiekh Shoes
Year Founded: 2000
Target Gender: men, women

Shipping

Shipping Cost: $7.25 - $18.25
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: return merchandise must be unworn and in its original packaging with all tags attached
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: streetwear, active, casual
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: questions@karmaloop.com

Payment Options

Payment Methods: card payments, PayPal, Apple Pay, Android Pay, financing
Buy Now Pay Later: Affirm

Membership Programs

Rewards Program: TopCashback, Active Junky, Mr. Rebates, Swagbucks

How would you rate Karmaloop?
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Karmaloop Reviews Summary

Karmaloop has a rating of 1.6 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Karmaloop most frequently mention customer service, tracking number and store credit. Karmaloop ranks 1851st among Women's Clothing sites.

service
38
value
33
shipping
37
returns
30
quality
29

We monitor reviews for authenticity

California
1 review
1 helpful vote
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They took 2 1/2 weeks to ship, there was no indication as to when I'd get my items and they came damaged

Date of experience: May 31, 2023
Delaware
1 review
0 helpful votes
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Not that bad y'all!
March 20, 2023

Ok. So I order 8 pairs of shoes for a total of $82. I WILL SAY, after reviewing a whole lot of bad reviews after already making a purchase, I was worried. I thought forssure I wasted my money. However, IT WASNT BAD. Did the shipping take long? Yes. It took about a month. But I wasn't in a rush to get things because most of what I got is for the summer. I called to check the status and it took second to get through but I did get ahold of a representative who communicated very clearly what the hold up was. So shipping takes time. All of items did arrive, they are all good quality for the price, there are only two pairs that I'm not a fan of. But overall, not a bad experience. Especially not for the price. They did right by me and I feel more confident in their product. I cannot post proof because most of my shoes are open toe and my feet look crazy but maybe lighten up a bit on the harsh reviews. Shipping does take time but it's not terrible

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Date of experience: March 18, 2023
Massachusetts
1 review
1 helpful vote
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It was supposed to be a Christmas present. I have ordered 32 days ago and Christmas is only 6 days away.
Don't use them. Worst sellers ever.

Date of experience: December 19, 2022
Arizona
1 review
2 helpful votes
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I've had to reach out to customer service twice already to inquire about my products. It's been 2 weeks and I still haven't received any of my items. Customer service stated it would take 10 business day to update with a tracking number. It's now day 15 without an update. Will never purchase from again.

Date of experience: June 11, 2022
Georgia
1 review
2 helpful votes
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I bought some clothes with Apple Pay. And what do you know? I now have multiple charges for a span of 2 months totaling $200.13. Now they're out of CA. And the charges are out of CA. But *******753 is a scam number not associated with Apple.
My only purchase a was 2 weeks before from Karmaloop. I haven't used Apple Pay for anything before then. I was happy with my purchase. Just not happy finding out 2 months later, you guys've been robbing me blind. Now I've bought from them years before and had the same issue (but i thought it was a random glitch (and it was one questionable purchase)..

Date of experience: August 19, 2021
New York
1 review
0 helpful votes
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Worst store in world, complete scam, DO NOT SPEND YOUR MONEY, YOU WILL NOT GET NOTHING IT IS A COMPLETE SCAM!

Date of experience: July 29, 2021
Louisiana
1 review
0 helpful votes
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Customer Service SUCKS, Shipping sucks. They flag your order for any reason. They cancelled my order because I didn't put the extra four digits in the zip code. NEVER AGAIN.

Date of experience: July 12, 2021
NL
1 review
0 helpful votes
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NEVER BUY FROM KARMALOOP. I cannot stress this enough! I know I won't ever buy from this website again (I wish I would've known). They are scammers who do not give a damn about product quality or how the customer receives their package. They just want your money!

I bought a few T-shirts of the brand Orrisue. Turns out the brand doesn't exist anymore since 2013, but they still sell it of course. I got the package but they were low-quality, home-printed fake T-shirts. To top it off they smelled sour, like vinegar. You could smell them from afar.

I felt violated, after a few days of mailing through Paypal and waiting they offered me to send it back in return for my money. The shipping costs and taxes were for my account $45,00 and I had no proof they would ever give me my money back. I would have accepted if they were trustworthy like back in the day. But after a package like that, all my trust was gone. Plus there are lots of horror stories further down. NEVER BUY FROM THIS WEBSITE!
(I took my losses I hope you won't have to.)
(Customer service was quick with reacting and appeared helpfull so thats why 2 stars for service.)

Date of experience: April 21, 2021
New York
1 review
0 helpful votes
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Do not buy, just fraud
November 19, 2020

I ordered a pair of pants, but received a shirt with similar color. So cannot return?! Totally fraud

Date of experience: November 19, 2020
Stacy O.
Colorado
2 reviews
3 helpful votes
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Communicate!
April 5, 2020

Ordered an item and paid. Other than being bombarded with sales emails I never received any information about the item I ordered (not even a confirmation). I reached out 7xs (yes 7) over a span of 3 weeks with no response. When I raised a case with PayPal they responded and refunded within MINUTES. Avoid this site at all cost.

Date of experience: April 5, 2020
Germany
1 review
3 helpful votes
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$#*!in Thieves
December 16, 2019

Ordered 5 items from them back on the 6 of December (this month) They take my $300 only to tell me 3 days later that one of the items is not in stock. I get in contact with rep and tell me to refund me for item that is not in stock and he tells me its gonna take 5-7 business days so I'm like cool. It's been atleast 10 days and no money has hit my account... and the other 4 items I got DAYS AGO still says processing on their website and no tracking number or any info has been givin about the wherabouts of my clothes. I ordered some Jean's from levi.com and in 5 days they were here no problem. Called karmaloop rep and they dnt even really know what's going on and basically have been giving me the wait 5-7 business day crap or contact my bank knowing damn well my bank ain't got nothing to do with it. I'm frustrated I wrk too hard for my money. This was my first time ordering from them since 2011. They have lost a customer.

Date of experience: December 16, 2019
New York
1 review
0 helpful votes
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Unsatisfied
December 11, 2019

My fiancee ordered me a hat on the 28th of november and im still waiting for my birthday present wich was december 3rd... few days ago she calls and operater tells her it should be here tuesday wich it is not... now when we call noone picks up...

Date of experience: December 11, 2019
Ohio
3 reviews
27 helpful votes
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DO NOT BUY, PERIOD.
April 15, 2019

Was just talking with my friend and I started telling him about this site I ordered from but never got clothes or money back from and I stated "karma loop" He said he remembered the site and ordered from there too. I told him TWICE I've ordered and never got my clothes or money. I literally have the screenshots and everything still in my emails. That was in 2017 & he said he shopped on there in 2013 and there was an issue with his order. Emails don't seem like real people are typing. It's like it's automated words. It's so crazy because looking at these reviews NOW confirms it! I knew things weren't right. So crazy that this company is STILL open. Don't not spend your money PERIOD.

Date of experience: April 15, 2019
New York
1 review
0 helpful votes
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TERRIBLE BUSINESS THEY WILL TAKE YOUR MONEY AND NOT SEND YOU YOUR ITEMS. WHEN YOU EMAIL CUSTOMER SERVICE THEY DO NOT RESPOND BACK! THEY USED TO BE REPUTABLE, NOW THEY ARE A SCAMMING COMPANY! ONCE AGAIN SAVE YOUR MONEY FOR ELSEWHERE, DO NO TRUST THESE THIEVES! READ THIS ARTICLE FOR INSIGHT "THE RISE AND FALL OF KARMALOOP" https://www.complex.com/style/the-rise-and-fall-of-karmaloop

Date of experience: March 11, 2019
Texas
1 review
2 helpful votes
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Do not order from this site! I somehow ordered an item that was "out of stock", received a "ordered shipped confirmation", and a tracking number for something that was never in transit. Waste of time, money, and good vibes! They're terrible!

Date of experience: January 29, 2019
Nevada
7 reviews
18 helpful votes
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I am so tired of ordering from this online store and spending hours a day trying to find out why they misplaced my order and its just missing. This is not the first time they refuse to tell me where my order is, after a month, and they do not respond about refunding my money. This is the last time I will go through this horrible, unprofessional behavior with them. Please do not throw away your money.

Date of experience: December 9, 2017
Virginia
1 review
1 helpful vote
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TAKING CHANCES
August 28, 2017

Ordering from this site you are taking chances. I ordered shirts over a month ago as a gift and received a confirmation email but nothing further. I tried customer service at a time they should have been open and was told to leave a voicemail. So customer service isn't up to receive help. I sent an email as well but i'm sure I won't get a response. This happened to me back in 2013 but customer service refunded my money. Good luck

Date of experience: August 28, 2017
Hawaii
2 reviews
2 helpful votes
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BUYER BEWARE!
August 4, 2017

Well over a month after making my initial purchase and I still hadn't received the merchandise I ordered. So, I contacted their "customer service" and was lied to and given the cold shoulder. I am currently in the process of having Paypal get my funds back from these thieves. Please heed my warning... go anywhere else for your apparel and accessory needs! BUYER BEWARE!

Date of experience: August 4, 2017
Connecticut
1 review
0 helpful votes
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Out of Stock Item
August 2, 2017

Ok so I bought a Flannel Shirt that was on sale for 19.99, On the website it showed that they had size small, medium and large, I went with medium and placed my order. Like 3 days later I get told that the order was cancelled due to it being out of stock. They should really work on updating the site and keep track of inventory, Now I have to get a refund if I ever get it that is.

Date of experience: August 2, 2017
Missouri
1 review
2 helpful votes
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Yo so I work for lids we send out our 5$ hats in boxes... I just depend 60$ for a BBC hat and it comes in a plastic bag., my hat only had 3 stops from its destination so it wasn't to messed up and that why I'm not raising complete hell. Btw this is the first review I have ever wrote about anything

Date of experience: July 12, 2017