Joyfolie

Their dresses are cheaply made. Sizes are inconsistent. When you need to return something you will be lucky if you can get your money back or even return at all. I spent $74 on a dress (taxes and shipping) and they are only offering to refund me $54, LESS THAN THE PRICE OF THE DRESS ALONE! This is how they make money. They turn out cheap products and then keep some of your money when you return it. It's a SCAM! *****BUYER BEWARE JOYFOLIE IS A HUGE SCAM*****

I don't recommend this company to anyone! I tried before I bought! They charged me full price for all the clothing I returned and then claimed I wore them, even though I just tried them on! You can't talk to anyone other through email! It's such a scam and I'm left with a bill and no clothing!
They told me they have people that thoroughly check the clothing, that's correct I tried it on? The tags were not removed either!

It states it's easy!
Try on before you buy!
Keep what you don't like and only pay for what you keep!

That's not the case at all!

I wish I read the horrible reviews before trusting this company!

I bought a pair of boots to potentially wear to my wedding. The boots themselves are fine and appear to be a decent quality. They just do not work for what I wanted. So I went to return them. Imagine my surprise when I find out they are ineligible for a refund because I used a promotional code. Considering the site immediately offers you a discount code for being a new customer, this seems incredibly back-handed and a bit scam-y. I was only offered a store credit to their site and a pre-paid shipping label if I wanted to return them. I have no desire to buy anything else from them at this point, and I am out $140+ for a pair of boots I will not wear. And considering I'm trying to pay for a wedding, there are much better uses I could put that money to.

They also have a 'try before your buy' option for some of their items, so it just seems insane to me that they cannot 'accommodate' the refund of a pair of boots. In fact, I see the option on the boots I bought, right below the 'Add to Cart' button it says: 'Try up to 8 items at home for 10 days'. And yet because I use a discount code they offered I can't even get a refund? There is also nothing on the product pages that say buying a sale item or using a discount code will disqualify you from refunds. It is the 5th question down on the returns FAQ page, not obvious or highlighted at all.
I would not recommend buying from them.

I ordered 6 dresses on two day shipping and they didn't arrive then. Now they are saying store credit only. Save your money and go with someone who has a good return policy and customer service.

They offer you a first time user discount code but neglect to tell you that then you lose your right to a refund - you can only get a store credit or exchange for buying at a discount! Cannot recommend as they are not clear about this when checking out. Nothing fit so I am now having to sell secondhand to get my money back. Even offered to pay the balance /pay back the discount and that was not honored. Terrible customer service.

The clothes look nice on the site, but cheap in reality. The prices do not justify an item that looks like I bought it from shein. To make matters worse, they inundate you with coupons and sales, which seems nice, since the prices are quite high, however, that's where they trick you. Once you use those coupon codes or buy a sale item, you can only return for store credit. Plus, they say on their website that if you return an item in damaged packaging (?, so you cannot even open their thin plastic bag to view the item you purchased) then you will have to pay a $5 restocking fee. So, it's not even worth it to return the items because I do not want store credit; I don't want to buy from them ever again, nor do I want to risk having to pay more for "restocking." What a scam. The clothes look lovely online, but they are cheap quality, looked so tacky in person. Such a disappointment. I feel tricked. Don't buy, don't be sucked in by their sales.