J. C. Cook Cycles
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GB 19 reviews 90 helpful votes
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Ordered an item that turned out to be out of stock
February 18, 2011
Ordered an item that turned out to be out of stock. The company kept in contact with me until it was back in stock even offering me an alternative that they said was not as good as what i had ordered. They advised to hold on and my item turned up eventually.
Great service and honesty. They could have tried to fob me off with the alternative but their honesty and knowledge of their products impressed me.
Date of experience: February 18, 2011
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- Humberston, Grimsby
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