Instant-Gaming

Yesterday, someone broke into my InstantGaming account and purchased €150 worth of codes. InstantGaming's support refused to compensate for the damage, even though it was entirely the site's fault. I can say that because my InstantGaming account was linked to my Google account, which neither sent any access alerts nor showed suspicious activity. PayPal (through which the payment was made), on the other hand, identified the transactions as fraudulent within 10 minutes and refunded me.
To add salt to the wound, the customer service responses were unhelpful and even condescending.
In conclusion, not only InstantGaming ultimately had to return me the €150, but they also lost a customer

Cheaper, yes. But I never received the code for the bonus content from The Sims 4 Life and Death Expansion Pack. And they had the gallstones to get snippy with me in customer support?! There is no support! And to think that I would consider partnership. Update: They did eventually give me the bonus code, but it's for the wrong platform! I play on Xbox and they gave me the bonus code for the PC version. As I stand by my statement. Instant Gaming is a TOTAL SCAM!

The headache is not worth the savings.

I bought a game from Instant Gaming just fine, and the product code worked. When attempting to make a second purchase, my credit card company deemed the site suspicious and locked my card. After making numerous phone calls and spending a half an hour of my time my card was finally unlocked. The next day I attempted to make the same purchase, only to receive the error "The product code you've entered is not valid."

I reached out to IG Support, who stated it was now their security team who deemed the transaction suspicious, at which point they requested a photo of my credit card and photo ID.

Under no circumstances am I, or any other sane person, going to submit a photo of my credit card and ID.

For these reasons I say it is a SCAM. DO NOT WASTE YOUR TIME

I had high hopes for this website. After buying a CD key for Steam, I was told I need to send a photo of my ID for "verification". This was the first time a key shop asked me this and I've bought over 100 cd keys for Steam. Not instant at all. Support is slow and I've read it may take up to 6 hours to get my order, which is extremely frustrating.

I bought a key from instant gaming not realizing it was it would direct me to another site to claim it. That site GOG showed my purchase as a "free gift" and therefore not returnable. When I tried to download the average size game it will take just over 12 hours. I tried to cancel to order it elsewhere. Instant gaming said once I activate the code they don't care. My point is I activated the code believing it was returnable.

Bought a code for a game on the Switch as a gift and when the person went to use it, it said the code had already been redeemed! When I contacted support, they suggest i reach out to Nintendo and have them tell me the day and time which the code was redeemed. Spoiler alert!: Nintendo will NOT provide you with this info. It is considered sensitive information! I spoke with 3 people and they all refused. When i let the customer service from Instant Gaming know, they said they cant do anything about it, that it is standard procedure for them... BUT how is it standard if that information is unttainable?! I understand they need proof, but if Nintendo doesnt provide that information then what am I or anyone else who gets swindled going to do? Im out my money and a gift for someone. There needs to be a better way to deal with this!

It seems they pretend to accept PayPal and then ask for ID, after submitting ID they decline the purchase and say try again with credit card instead.

Do not use this website, they are a scam and should be avoided.

They also sell stolen keys as reported on other forums.

After they've taken your money they present you with the notification that they will hold you already purchased product hostage, until you hand over all your personal information. Like a picture of you passport and credit card. Assuming that their protection of this information is at best "not $#*!", which is a wild assumption, it's a 50/50 on whether or not your passport and credit card information will end up on the dark web some day. Nobody in their right mind would ever hand over this information to some random game selling website.

Ridiculously untrustworthy. They sold me a duplicate code then their support made me a ping-pong ball between them and Steam support that lead nowhere.

I ended re-purchasing the same game from a competitor of theirs. Although I have used them in the past I won't be returning there, and told them so.

Look elsewhere.