How would you rate Hulu?
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Maine
2 reviews
1 helpful vote
Follow Dave C.
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Most incompetent stream of the most important event of the year, HULU screwed me bad on this one, will cancel subscription. Unable to sign in, then after getting in, STOPPING THE STREAM BEFORE BEST ACTRESS AND BEST PICTURE AWARDS ARE SHOWN! What a bunch of complete f* ups

Date of experience: March 2, 2025
Nebraska
1 review
0 helpful votes
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Freezes up on you here and there. When using gift cards, you still have to pay the full amount via a credit card instead of letting you pay the difference. I used gift cards to pay for Hulu when I first got it. Worked great no problem. Never charged the card. But if you pay say with a $50.00 Hulu gift card, you still like I said have to pay the full amount on your credit card, especially with the prices jacking up. Like come on Hulu, we're not made of money nor does money grow on trees. I switched to YouTube tv and it's much cheaper.

Date of experience: October 22, 2024
Oregon
3 reviews
2 helpful votes
Follow Joe S.
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I've tried most of the movie sites and Hulu is by far the absolute worst.

The website itself is slow and difficult to navigate. Their disabling of right-click makes it even worse.

Movies stop at random places to load, ruining the continuity of the movie. And trying to skip ahead or back stops the movie outright for anywhere from several seconds to half a minute. You can't even pause a movie where you want because of the delay.

Subtitles are out of sync with video on most movies.

You have to pay to watch the movies, and then pay again if you want to watch them without ads.

Even the free bootleg movie sites work better than Hulu.

I tried their free trial so at least this poor experience did not cost me anything.

Date of experience: October 5, 2024
New York
5 reviews
5 helpful votes
Follow John S.
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I have several streaming platforms and HULU is the only one that consistently freezes and their system will lock you out if you have power outages. It seems like I'm always on the phone convincing them I haven't moved

Date of experience: October 12, 2024
Ohio
22 reviews
40 helpful votes
Follow JERRY A.
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I do not mind paying for something that has value to me and does not persistently have issues. Hulu has great tv but is plagued by operating issues. It will stop in the middle of a show, it does not track where you left off, it will reset (often), etc. If you want more money you have to offer more value with less aggravation. This will be your third increase in less than 3 years. Fix your issues or say goodbye.

Date of experience: September 14, 2024
Washington
23 reviews
8 helpful votes
Follow N L.
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On borrowed time
September 13, 2024

Hulu you just started your countdown and are on borrowed time. I just got the email they are jacking the prices up. I gave netflix two chances and then ditched them. Don't think for one second I won't do the same to you. There is plenty of free t.v. The clock is now ticking.

Date of experience: September 13, 2024
Switzerland
2 reviews
0 helpful votes
Follow Rita S.
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Hulu offers a decent streaming experience with a good selection of TV shows and movies. But, the frequent ads in the lower tier subscription can be quite disruptive. Additionally, some users might find the content library lacking compared to other streaming services. Occasional buffering issues also detract from the viewing experience. There are better choices out there for those seeking ad-free viewing and a more extensive content selection.

Date of experience: June 24, 2024
Armenia
10 reviews
0 helpful votes
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Hulu
March 29, 2024

Hulu is a fantastic streaming service with a diverse range of content, including current TV shows, classic movies, and original programming. The ability to watch new episodes of my favorite shows shortly after they air is a major plus. The ad-supported tier offers great value, although I wish there were fewer commercials during playback

Date of experience: March 28, 2024
Ohio
7 reviews
0 helpful votes
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Nice
March 23, 2024

Hulu offers a diverse selection of TV shows, movies, and original content at an affordable price. I appreciate the ability to customize my viewing experience with add-ons like live TV and premium channels. The streaming quality is generally good, although I've experienced occasional buffering issues during peak hours. Overall, Hulu is a solid option for streaming entertainment.

Date of experience: March 21, 2024
Washington
2 reviews
1 helpful vote
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Illegally charged us
March 10, 2024

We never signed up for Hulu. But they charged our credit card. First month 2$. Second month, 9.95. I called Customer Service, and they had NO RECORD of our account. Told me it is up to us to contact VISA and dispute the charges.

Date of experience: March 10, 2024

Overview

Hulu has a rating of 1.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hulu most frequently mention customer service, credit card and free trial. Hulu ranks 201st among Streaming Movies sites.

service
211
value
212
shipping
67
returns
75
quality
191
+32