They claim to be from Toronto but they are in China. They say you will have you order within 7-10 business days ( day 20 and still waiting). They always post on Facebook under a different name. This is second time never again.
The quality of the wig makes me forget about the price. I am ready to pay twice the amount for such high quality wigs. They look amazing and so normal. I have tried many wig shop online but this one is worth considering.
The service and pricing are fine. You need not worry about the delivery as the product delivery is always on time. But the support staff is a little slow as far as my experience is concerned. Would rate them higher if they become more serious after customer service.
I've never been so excited about a wig Until yesterday! I literally took it out of box, shook it and put on! I Loved it from the moment I saw it on! Then I ran errands and got compliments everywhere I went! I finally found the one for me! Thanks so much.
I am happy to have found it sooner. The wigs are really nice. They look natural and the pricing is also reasonable. The platform gives you great after purchase service and facilitate refund, return or exchange after the delivery of the product. They are reliable and I am a happy customer.
Don't waste your time and energy - this is a scam! Received wrong product and have been waiting for a refund for 9 month now! Not even getting emails anymore! Very shady, unprofessional. After they agreed to refund a portion they keep stalling the process!
DON'T WASTE YOUR $ and Time
I use wig as a style statement. I was never happy with the type of natural hair I possess. I feel the need to experiment with my hair and most of the time it is too strong. I tried different hair cuts and then got involved in wearing wigs. The wigs i bought from this place complimented my look and style in the best possible manner.
I have read the reviews and they are correct. Exactly my experience with them.
Terrible wig, not a bit like their picture. Wrong color. Like a mop.
Do not touch this site. No address, or phone no. And now my emails are returned. I do not expect to get my money back or the wig I ordered. Complete désastre.
Product NOT as advertised. More like a Halloween costume wig, rather than something you can use. Maybe they are WHORE-wigs... Totally junk products, and totally junk communications (e-mails, out of China) with customers. If there is a "positive" review - it is a fake.
Do NOT order from HOwigs. Terrible product, 2 month delivery, rip-off. Outfit.
Thumbs down.
I received the wig yesterday. Firstly, I was expecting a parcel from the UK. This looks as if it came from US as the contents value = 14.00 USD. £67 was paid for a cheap and nasty item. If you saw this in a costume shop for £5 you'd pass as it is so poorly made. The hair (if you can call it that?) is attached in rows some so badly that it's all in a clump that would be at the top of your head. I thought I was ordering a layered 8" wavy blonde bob style with dark roots. Ain't what I got! I don't think a clown would wear this. I've just opened a Paypal case so will escalate as soon as possible. Just wish I had read these reviews first and I would NOT of ordered.
Update: I escalated with PayPal. Howigs have not yet responded via open case but have emailed through a gmail.com account. Basically asking for more money. I need to pay for a new wig and they will give me 3 free gifts. Obviously, I will not be responding. Hopefully PayPal do the right thing and issue a full refund.
Overview
HoWigs has a rating of 3.1 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service and real hair. HoWigs ranks 6th among Wigs sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members