We stumbled upon the house sitting service website, did our due diligence and found what we believed was a lovely couple to house/pet sit during our month-long trip. While they took great care of our felines, unfortunately the sitters left our home in a disastrous state with many items ruined, stained and non-repairable. But even worse than that is that the site permits their registered SITTERS dictate what reviews are and are not posted on their profile, which is why every review on the site is positive, which in turn gives homeowners a false sense of security when hiring a sitter via the site. I have had multiple email conversations with the company regarding our experience and my strong desire to post a fair and honest review to no avail. Suffice to say, the review system is seriously flawed and completely untrustworthy.
I've used another housesitting service and didn't have a problem. Used a woman from housesittersamerica and it was a nightmare on so many levels. Things missing, dog was completely matted, she made racist remarks to my friends and neighbors. I got in touch with housesittersamerica to say she should be removed from the site and never heard back. Use Trustedhousesitters.com. They stand behind their sitters
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members