How would you rate Right at Home?
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New Jersey
1 review
14 helpful votes
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Don't do it
July 14, 2020

Very Expensive@ $25/ Hour yet they send you a caregiver who gets 10/hr that you must train on everything also on top of that they will charge you time-and- a half extra per hour on holidays. If you ever call them for an emergency send caregiver back asap they will ask for even more money. Totally uncaring unprofessional. They are unable, and to provide staff like promised and won't even call to let the family know. You can see all the openings in the pic I posted form just this week. The care giver for today never even bothered to show up, and they still have not called us about her.

Date of experience: July 14, 2020
Texas
1 review
1 helpful vote
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My elderly father could no longer care for himself. However, he was adamant about NEVER going to a nursing home. So after hospitalization, the only option was to place him in an assisted living facility, but that was fraught with problems due to the degree of care he required. Someone recommended Right At Home and Kevin Armes came to the rescue! His staff have been exemplary in around the clock for my father.

Date of experience: August 19, 2020
Oklahoma
1 review
2 helpful votes
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These people have been extremely accommodating. Yes it is not cheap but what price do I put on my mother's care? They have listened to me cry and rant and always were caring and understanding. From day one they understood the situation and were on top of it. All because someone was there, I got a break and sleep. They are wonderful.

Date of experience: September 8, 2020
Ohio
1 review
14 helpful votes
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Check in the mail?
August 9, 2021

Paid $30/hr for sub par help. One person came in, introduced herself, then sat at my kitchen table for 20 minutes eating her lunch. When she finished I informed her I paid for 4 hrs. And the time started now. She objected and I had to call the office. She did not finish a 4 hr. Shift and I did not pay for it. I terminated RAH services over a month ago and still waiting for my deposit back of almost $1000. Tony the owner told me the person who handles this has been on vacation. Bet they have someone that handles billing working during this time. Is my check in the mail Tony?

Date of experience: August 9, 2021
Georgia
1 review
5 helpful votes
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Hiring anyone that will work for $11. Per hour regardless of qualifications. They have now hired an LPN to train. They have raised their rate to the customer by $4. Per hour more in 1 year, yet no trickling down to the worker.

Date of experience: August 24, 2022
California
2 reviews
148 helpful votes
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Right at Home is one of those big chains of senior home care companies. They are not bad, but they are really big and their prices are not that cheap. I was able to find a home caregiver much more cheaply on craigslist. I don't know if I got lucky or what, but the person I found on Craigslist wasn't any worse than the Right at Home people.

Date of experience: March 6, 2013
Canada
1 review
1 helpful vote
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I have been using Right at Home for a while now for my dad
Susan is a pleasure to work with and my dad has been very comfortable with the ladies that Susan has sent to him.
I would definitely recommend this company.

Date of experience: June 10, 2022
New York
1 review
3 helpful votes
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Home Aide Nasja
June 27, 2020

Nasja was assigned to my home to help with the care of my 96 year old dad. I have been so impressed with her that I wanted to take the time to write a review. From the start she listened patiently to my concerns and willingly jumped in to care for my dad as directed. I have such piece of mind while running errands and doing other things while she is with my dad. Additionally, she is sweet, kind and compassionate. You can tell that what she does is truly from her heart. I am so grateful to have such a caring individual work so wonderfully with my family!
Laura Lai

Date of experience: June 26, 2020
West Virginia
0 reviews
1 helpful vote
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I have been working threw right at home taking care of my Family members threw the company, The pay is great The hours ate great... I've worked for right at home for about 2 in half years almost. I would recommend Right at home for your loved ones if you want the best to care for your loved one... The employees are nice and understanding and they work with you... Just all around the best company I've ever worked for...

Date of experience: June 27, 2022
Georgia
2 reviews
4 helpful votes
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Good company@Pace
September 24, 2019

I worked with this company and was aloud at a choice with clients I was emloyee of the month a few times as well as employee of year but they don't pay you properly... so I learned to work clients on my own.

Date of experience: September 23, 2019

Overview

Right at Home has a rating of 3.1 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. Right at Home ranks 4th among Caregiving sites.

service
5
value
4
shipping
1
quality
2