Homary has a rating of 4.6 stars from 798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homary most frequently mention customer service, shopping experience and high quality. Homary ranks 3rd among Furniture sites.
At February 7,2925 Morgan did everything to resolve my situation with after sale return
I am impressed with his high professionalism and wish him all the best at his carrier
Morgan did a great job helping me with return. Receiving damaged item is frustrating. But Morgan didn't disappoint me and I still confidence in continue shopping with Homary.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I ordered furniture, then my client did not want it a few minutes later. I needed to cancel and Morgan helped me.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Prompt and helpful customer service. Morgan provided answered my questions and opened a case to resolve the issue promptly.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
We assembled the coffee table today prior to Christmas although we received it few weeks ago - since hubby was out town. All good but when we assembled the drawer we found the door of it is chipped.
I was wondering why the door is so fragile while other parts are all good. Though my hubby also found some holes for screw are not perfectly fit.
The customer service was good when we reported the chipping parts. Fast response, fast action - Morgan offered me two options. 1. Send a replacement for the defective parts which take 4-6 weeks (far too long for me, I was expecting something new for Christmas and NY) 2. Refund 20% which takes 2-7 days. ( I was hesitating as I wanted a prefect table)
The table was not prefect (indeed the mechanics is good, the chips make it imperfect but does not affect the table function) but the customer service was good - the best experience I had so far for online shopping in UK.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
First time customer experience for this website has been a breeze. Received a damaged product but communication with the after sales representative makes me believe it would be replaced with no worries. Thanks!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Morgan was real helpful getting an on line order corrected. Thanks to Morgan I will be able to sleep tonight knowing I won't get a bath tub I don't need.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
The table is very stylish and space saver!
Customer service specifically Spencer was very helpful as my husband thought it wouldn't fit initially and we were thinking to return the table but after assembly it turned out perfect for purpose.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
I needed to cancel my order and get a refund of order I just made. Morgan was very helpful on live chat. They helped initiate the chancellation and refund work order promptly. Very professional.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Everything was really great. The service was fast. Monty was super helpful. I'm just waiting for my replacement items which I assume will come just as quick as the service teams help it was a pleasure working with them.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Answer: Dear Customer, Hope this email finds you well. This is Mark, here to assist you. Each customer has unique quality requirements for products. We sincerely apologize that our products did not meet your expectations. However, we offer round-the-clock professional service with a dedicated team available 24/7, ready to assist you at any time. If you have any questions or concerns, please contact us promptly so we can resolve them to your satisfaction. We are committed to providing you with a satisfactory response. Please know that we are readily available to provide any additional support you may require. You can reach us at your convenience via email, phone call, or live chat. We are dedicated to serving you and ensuring your satisfaction. Best Regards, Customer care
Answer: Dear Customer, Hope this email finds you well. This is Mark, here to assist you. Please be assured that all our reviews are genuine customer feedback. We place great importance on customer experience. If customers encounter any issues while using the product according to our policy, we will provide assistance as soon as possible. If you have any questions, please contact our customer service center promptly at +1-888-603-9888. Please know that we are readily available to provide any additional support you may require. You can reach us at your convenience via email, phone call, or live chat. We are dedicated to serving you and ensuring your satisfaction. Best Regards, Ccustomer Care Email: Service@homary.com Tel: +1-888-603-9888 (toll-free within the US)
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)