HiFiGo

Will now be my forever go-to supplier of anything audiophile. Superb all round service. Great website. Easy ordering. Every device you'd want in stock. Trustworthy and super quick delivery. Delivery time to UK estimated at 7 to 10 days but every item ordered has arrived in under a week. My DAP failed within 3 months of purchase. Contacted customer support and received helpful and efficient responses within a few minutes. Returned DAP as per comprehensive instructions and received DAP back 3 weeks later fully repaired. UK to China, repaired and back in my hands in 3 weeks. Incredible!

I've used Hifigo on a number of occasions. I've been happy with the service every time. Prices are good, there's a great range of products and delivery to the UK is quick and hassle free. I applaud that they have a free post option with duties paid, taking the worry out of buying an imported product.

I live in Australia. I have purchased several items from HiFiGo and orders have always been dispatched quickly and arrived without any issues. A great online store to buy audio gear I can't purchase locally in my country.

I bought a DAC unit "Dethonray Honey H1". The item arrived a little over three weeks later. But after initial excitement about it, it was clearly defective and did not have an audio output. After many attempts to contact customer service they offered to return it but in order to do so they will deduct 1- Shipping fees $50.2- Restocking fees 20%. 3- Republic of china import tax 20% 4- processing fees 10-20%. In summary they wanted to deduct close to 80% of the product value.

Simply, there business practice is shady, fraudulent and clearly not the most customer service oriented.

I have ordered at least 6 times in the last 6 months. All my orders were received within a space of 1 week. I had to return an IEM due to one earphone being intermittent. However return was streighforward and service great. I can recommend them highly enough. They also give loyalty points so you get discount on your next order. Keep up the good work.

The shop like manny others web shops, with bunch of great and quality stuff.
Yes - untill you need some help from Customer Support!
No one ever has been able to find the package lost in transit in third county (think that no one even tried and i'm a buyer every 5-7 days for the last 6 years+!). But Hifigo CS has done it in a day. I'm impressed how the solved the problem. And have no words for the way these people comunicate with his costumer, respond is quick, each costumer is "valuable costumer", no matter how much you spend. The are very kind and humble, some of my friends can learn from these nice people!
Hifigo keep going like that, recommend the shop and the sellers.
Thank you again, Mislav

I'm sure others have had good luck with this company out of China. I checked the reviews myself. But I ordered 4 TRS 3 lead cables, they sent me 2,2 lead speaker cables. Buyer beware!

One of the best sites to purchase audio gears. Recently I ordered Dethonray Honey H1 DAC amp from them. I must say I am very much happy with their service.
Very fast shipping and excellent packaging. They will reply to each and every query.