Overview
HiBid has a rating of 4 stars from 2,722 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
The site offers great products and an ease of use. Where it falters is the unrestricted ability for sellers to add shipping and handling without itemization or dispute. I purchase from here, private sellers, and the huge auction app. The private guy pads it the most and uses mailers designed for the comics I buy. My cost is $10 for a shipment of up to 11. The bay can run from any 5 to 10 for the equivalent with some sellers pushing it to 12. But hibid just had a seller charge $30 for shipping 3 comics with no explanation and no break down in the shipping terms. This is way over market rate. Another auction charged me about 13 for an oversized box, which was market rate. Too much leeway to pad the charges without a buyers right to dispute.
The bidding is easy. I see they took my money but I did not get an itemized invoice which I find very troubling. Have no idea what the breakdown was of the items versus commission, tax, etc... I did not see any way to contact HiBid to question.
We're glad to hear you found bidding easy! If you haven't received an itemized invoice, we recommend checking your email's spam or junk folder, as sometimes invoices can end up there.
Since each auction house manages its own sales and invoices, we recommend reaching out to the seller directly for a breakdown of charges. If you’re unable to get in touch, our support team at (844) 775-4774 is happy to help facilitate communication.
I won several lots from Air Capital Market Place a few weeks ago. When my items arrived there was one lot missing. I emailed them but have never gotten a response. It was lot # 2036, 12/30/24
I'm sorry to hear about the missing lot (#2036 from 12/30/24) and the lack of response from Air Capital Marketplace. I recommend calling the seller directly to address this issue. If you need assistance facilitating communication, please contact HiBid support at 844-775-4774. We appreciate your understanding and are here to help ensure a positive experience.
I recently made a bid and won several items on different lots. One suggestion would be to have specific and defined fields for information such as product new or used and buyer premiums. This way would be harder for sellers to hide this information in the description, etc.
Thanks for your feedback, Vinicius! We're glad to hear you had a good experience. HiBid already provides defined fields for product condition, buyer premiums, and other key details, but we understand they may not always be easy to find. If you need assistance locating this information, we recommend reaching out to HiBid support at 844-775-4774 for guidance. Happy bidding! 😊
I enjoy using Hibid more than other platforms. I find it is nice that I can keep track of current and past bids, along with watched items, with ease. I've noticed other auction sites do not have the same feature.
Thank you for your 5-star review, April! We're thrilled to hear you enjoy using HiBid and find the tracking features for bids and watched items helpful. We appreciate your support—happy bidding! 😊🎉
My wife and I enjoy the online auctions. It's been many years since we were had an auction in person. Your platform is easy to understand. The transactions are quick. Thank you high bid for being there for us.
Thank you for the wonderful 5-star review! We're so glad you and your wife are enjoying the convenience of online auctions from the comfort of home. It's great to hear you find the platform easy to use and the transactions quick. We're honored to be part of your auction experience—thank you for choosing HiBid!
I will never use this website again...it crashed mid auction and I lost some things I really wanted because it took about 5 minutes to come back, which is forever during an auction. Then, for some reason it put in a bid on something I didn't want and I had to pay for it because there allegedly was "bidding history" even though I never even looked at it or watched or wanted. So never again! 😔
We’re sorry to hear about your experience, Meredith! Auctions move quickly, and we know how frustrating it can be if there’s an interruption. We’re actively working on updates to improve performance, and if you’re using the app, we recommend trying the mobile web browser for the best experience. If there’s ever a concern about an accidental bid, we always suggest reaching out to the seller as soon as possible, as they manage the auction directly. We appreciate your feedback and hope you’ll consider giving HiBid another try in the future!
Simple, easy, and straightforward...two thumbs up. Very easy to register and bid, following different online auction sites in my opinion, doesn't get much better. Quick responses to questions as well.
Hi Scott, thank you so much for the amazing review! We're thrilled to hear that you found the platform simple, easy, and straightforward. We always strive to provide a great experience, and we’re glad to know we’re hitting the mark. Thanks again for your feedback, and we look forward to having you back for more auctions!
Everything seemed to have went nice and smooth. Seems to be pretty easy and worry free.
Hi, I plan to pick up my winnings today but information on prof of winnings is not clear. Do I just show up and say i won this and that. What is your expecting sort of prof? I did not receive a receipt from you as any confirmation. Expected prof of win and ID would be helpful in your blog at pick up would be most helpful. Thanks.
Thank you for your 4-star review, Jeanette! We understand the confusion regarding proof of ID and winnings. Since the seller handles all aspects of their sales, we recommend reaching out to them directly for specific details on the required documentation and pick-up process. We appreciate your feedback and will use it to improve the experience moving forward. Thanks again! 😊
Bidding process did go smoothly but I did have one small issue that I was able to identify and take care of. As I would transition from my current bids to live auction the system would open another tab. I did not realize that I had multiple tabs open for the live auction. A small amount of time difference between the different tabs occurred but I caught it and closed all the tabs except one. Once I took care of that everything went smoothly.
Hi Miguel! Thanks for your 4-star review! 😊 We're glad to hear the bidding and billing processes went smoothly overall. It sounds like the extra tabs caused a little hiccup, but we're happy you were able to catch it and get everything sorted. Thanks for sharing your experience, and we hope your future auctions go even more smoothly!
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
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Thanks for your feedback, Larry! We appreciate you sharing your experience. Since sellers handle shipping independently, costs can vary, but we always encourage transparency in shipping terms. Your feedback is valuable, and we’ll continue to share insights like yours to help improve the experience. If you ever have concerns, reaching out to the seller directly may help clarify charges. Thanks again!