Sitejabber Website Reviews and Complaints

Hard Drives Direct

Overview

Hard Drives Direct has a rating of 4.9 stars from 107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hard Drives Direct most frequently mention customer service, fast delivery and great price. Hard Drives Direct ranks 7th among Computer sites.

This company responds to reviews on average within 4 days

Instant Feedback

438 reviews
How would you rate Hard Drives Direct?
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Canada
1 review
0 helpful votes
Follow Tomasz K.
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Exceptional Professional Service
January 13, 2025

I've been purchasing hard drives from Hard Drives Direct for a while now. It's always been a pleasure to deal with this company. The delivery is very quick, drives are packaged properly as you would expect as the prices ave very reasonable. Very satisfied.

Date of experience: January 3, 2025
Christa D. Hard Drives Direct Rep
2 months ago

Hello Tomasz,
We are truly grateful for your support and appreciate this 5 star review.
It is a pleasure working with you.
-CSR

Canada
1 review
0 helpful votes
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Quick shipping and good tracking
January 6, 2025

Ordering is easy and with the fast and accurate shipping I felt confident my order would not only get here on time but I felt confident there would be no issues. Order arrived a day ahead of schedule.

Date of experience: December 27, 2024
Christa D. Hard Drives Direct Rep
2 months ago

Hello Scott,
Thank you for your great review! We're so glad to hear that the ordering process was smooth and that our fast shipping gave you confidence. It's awesome that your order arrived a day early! We appreciate your feedback and look forward to serving you again in the future.
-CSR

Canada
1 review
0 helpful votes
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Excellent HDD, fast delivery
February 5, 2025
Updated review

Again this company is impressing me. I will never deal with anybody else. Their HDD's are the finest and their delivery is always faster than announced.

Date of experience: January 20, 2025
Christa D. Hard Drives Direct Rep
1 month ago

Hello Sami,

Thank you for your kind feedback! We’re so happy to hear that you’re consistently impressed with our products and service.
We are grateful for your ongoing support.
-CSR


Excellent HDD excellent service
December 31, 2024
Previous review

It arrived in 2 days even after selecting 4-day option. HDD was well packed and worked as a charm. Great product. Great service. They answered my email quickly. Worked perfect.

Date of experience: December 21, 2024
Canada
1 review
0 helpful votes
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Exactly what I needed
December 29, 2024

I was quickly able to find what the drive I needed and the stock was plentiful. The ordering process was straight forward and I received the drive quickly and in working condition.

Date of experience: January 2, 2025
Canada
1 review
0 helpful votes
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Best shopping experience.
January 30, 2025

Fast delivery and the HDs work out of the box. The shipping was fast and I can recommend this company to others.

Date of experience: January 20, 2025
Christa D. Hard Drives Direct Rep
1 month ago

Hello Romeo,
Thank you for your positive comments. We truly appreciate you recommending us to others.
-CSR

Canada
1 review
0 helpful votes
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Wonderful experience and great service
February 16, 2025

I was looking for parts for HP DL380 G8 server and placed the order and received it next day. I was able to replace the parts and get my server keep going, on time.

Date of experience: January 27, 2025
Christa D. Hard Drives Direct Rep
4 weeks ago

Hello Farhan,
We're happy to hear that you were able to get your server up and running so quickly with the parts that you ordered. If you ever need more parts or assistance in the future, don’t hesitate to reach out. Thanks again for choosing us!
-CSR

Canada
1 review
0 helpful votes
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Thank you so much
March 3, 2025
Updated review

Good services, thank you and I will return and get my stuff form you

Date of experience: March 5, 2025

Good product
April 11, 2024
Previous review

Good product

Date of experience: April 1, 2024
Canada
1 review
0 helpful votes
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Quality hardware, good price, fast delivery
February 11, 2025
Updated review

Quality hardware, good price, fast delivery. Drive was installed and running in no time.

Date of experience: February 1, 2025
Christa D. Hard Drives Direct Rep
1 month ago

Hello Hani,
Thank you for the great feedback! We're so glad to hear that the quality of the hardware met your expectations and that the fast delivery helped you get everything up and running quickly.
We hope to hear from you again soon.
-CSR


Easy ordering and quick delivery
November 18, 2024
Previous review

Easy ordering and quick delivery. Part replacement is functioning normally.

Date of experience: November 8, 2024
Canada
1 review
0 helpful votes
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Quick fast and easy
January 27, 2025

Simple, fast, and easy. Item arrived and was as described..

Date of experience: January 27, 2025
Washington
1 review
0 helpful votes
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Excellent Service
February 6, 2025

I had an awesome Service delivery experience and it was great

Date of experience: January 27, 2025
Christa D. Hard Drives Direct Rep
1 month ago

Hello Valentine,
Thank you for your feedback! We’re glad to hear you had a great experience. We look forward to serving you again soon!
-CSR