Harbor Freight Tools

I bought some metal loading ramps at Harbor Freight. All of the edges on the ramps were razor sharp, probably because the ramps were stamped and no effort was made to dull the sharp edges. Not surprisingly, I cut my hands while attempting to use the ramps. So, I boxed them up and put them in my garage.

Because the ramps were defective (sharp edges) and unusable, I tried to return them to Harbor Freight. The manager told me that it had been more than 90 days since I bought them and Harbor Freight would not give me an exchange, refund or store credit.

Harbor Freight sells highly defective products. I will never buy anything from them again and encourage others to do the same.

Bought a 20 Gallon Oil tank at the Bristol location in CT.
When I brought it home and put the wheels together. I noticed that the tank leans to one side. It rolls unevenly on the floor. Very dangerous once it becomes full of oil. It can tip over, hurt someone and cause a mess. The store will not work with customer to give a discounted rate for the annoyance. I called the customer number and spoke to Olivia at customer service. She stated to fill out an online warranty claim form to get my money refunded since the store won't take it back because it's in the pumps and sprayers category. I filled out the form. I received an email days later that my claim is denied. Harbor freight has the worst customer service that I've ever dealt with.

Harbor Freight sends out ads that say "30% off entire store - no exclusions". Then when you read the small print, it's not the entire store. It excludes anything over $19.99 and limited to one item. They must think that everyone is a fool. The marketing words are a lie and they don't care. I'm guessing that it gets people in the store one time. The most you could save is under $6.

I bought a tool that advertised fitting my car. It didn't. I brought it right back and was denied a refund. I was told that their system tagged me as a Known Retail Theif. They say I go around returning items in various stores. Total lie. I use Amazon to avoid these kinds of businesses. But today I went into harbor freight and was instantly ripped off. They gave me a number to call. I called their complaints number and was treated like a criminal. The fact is, Harbor Freight sells garbage and when you try to return their garbage they call YOU a Thief.
I will Never wasl into that Sewer again.
Amazon is still the Safest way to shop

So last night I purchased the Chicago electric Flex 125amp welder.Today I go to use it and I'm getting 0 arc.Its feeds but absolutely no charge.I tried different thickness of metals and different outlets around my house and still nothing.So right away I go to return it and by "Right away"i mean the day after I bought it and im told at the store that because I didn't buy their warranty I'll be charged a 20% "restocking fee".So even tho the welder didn't work right out the box I was still charged the $21 restocking fee.I didn't make a scene because that's just not my style,but believe me i was seriously pissed off.So my advise to anyone buying any complex item like a welder or a generator or any electric tool,its in your best interest to buy the extended warranty.This is honestly in my opinion just bad business.So home Depot here I come...

I used this on my outboard and it measured 60-30 psi. So I borrowed a tester and it read 176-174 psi. So I would have had possibly scrapped motor due to bad compression. Good thing I tested again with a accurate tester. To make things worse Harbor Freight charged me 20% restock fee for their defective tools. 100 percent satisfaction guaranteed as long as you pay restock fee.

I called the Westminster store in Colorado. I asked about a product, the young lady told me she would check and get right back to me. I waited for 35 minutes and then was hung up on. I call back and promptly disconnected.
It must be hard to have a business when customers are treated so badly.
Good luck in the future!

If you're looking for decent tools and don't want to pay an exorbitant amount of money. Look at Harbor freight. I've been using their tools for years and I've never had a problem and they're returned. Policy is very generous so like I said. If you wanna save money, used Harbor freight.

A nice gentleman named Vincent came to aid me as I looked for your information on a drill press. I had needed to know about the difference uses for the sizes and recommended for steel. Even though I didn't purchase an item he wished me luck on my journey.

I wish I could give no stars. I purchased a circular saw for 47.00…regular priced 59.00. I used it one time and it stop working. I had only had it 1 month. I took it back to the store where the store manager, Ashley Wattley, who was aggressively rude, stated I had 5 days to figure it out and refused to refund me my money. My perception, this is robbery, you just going to take and keep my money for a non working tool.
I left the saw at the register counter, I can not do anything with it, it does not work. The manager picked it up and took it somewhere. Now I have to go through my bank to recover my loss. What kind of customer service is that?