I used to buy one of their snacks for a few years regularly but no more after this disappointing experience.
Found a pretty big piece of cardboard in a package so sent an email asking how to replace it. A member of the customer service team asked me to send back at my own cost and they would offer some goodies to cover the postage. I questioned them why I should be losing money when it's not my error and spending my own time to go to the post office. Then finally they sent me an envelope with a stamp on. I sent it back a few weeks later. No update for a month since. I chased them and finally they admitted that the cardboard came from their product from packaging and they offered me to replace the item, plus one extra packet.
The whole experience was painful and no, when they don't value clients I would never buy or order anything again from this company, never.
In my opinion, Graze is a great choice for anyone looking to improve their snack game and enjoy healthy, delicious options. The variety of options is impressive, with something for everyone, from sweet treats to savory options. I love that they have sample products for a very low price. The delivery was OK - for me.
Great website, have enjoyed them myself and when my granddaughter visits she always goes to my snack box to see what's new in. My daughter recommended me and I have been very pleased with everything and the fact that you can take a break is a good idea.
I've heard of Graze, but I've never once signed up to receive a box. However money was taken out of my account, I've been ignored several times. Quite annoyed how did they get my details and take out money? I haven't even received anything from them so not sure why money has been taken out?
This is my favorite restaurant in the entire world. No matter what I eat, the food is always delicious, and I always enjoy my lunch! Also excellent, servers are consistently prompt, cheerful, and courteous. Can't wait to go back and would not think twice to suggest to anyone searching for a restaurant.
I love receiving my box of treats every 2 weeks. They always have great variety. The fact you can review each box is also so good so you never have to receive a product you don't like again and again!
It's always a nice surprise when opening the weekly Graze Box to see what delights have been sent that week. I have not had anything yet that I have not enjoyed. You would pay more for the snacks individually in the shops!
I got a free box from my university but I had to put my banking details in order to get the nuts.
They took me 7€ and after complaining several times and after talking to the manager nothing changed. 7€ for a bunch of nuts. Disgusted
Snacks are good but not much variety. Constantly getting one of the same or very similar. Have you tried investing in cryptocurrency, stocks and forex... i implore you to check out BTCPROFITUK. COM for lucrative investment deals. They've got amazing weekly ROI and they are very prompt.
Just because it's coloured green doesn't mean it is environmentally friendly. £2 for a handful of nuts or two biscuits and a tea bag. We will need another planet if we produce this much rubbish, perhaps we could join the one you're on!
Answer: Yes they will and then it'll be next to impossible to get him to stop charging you'll have to report your card lost to the bank and get a new card
Answer: No give it a miss, you will spend much time trying to stop the payments, the so called free box is the carrot to tempt you it's far from free.
Answer: No its not safe to put in your credit card or bank info. Its very difficult to cancel the auto shipments
Answer: Don't just cancel, remove your payment method. I got charged after canceling. I canceled the day i received my trial box. They have no phone number to contact. Only email. After canceling, when i click manage frequency or pause boxes, it reloads the page, so i have now removed my card. These snacks are small and under 300 calories. Some only 100 calories. $14 for 8 snacks isn't a good deal and they expire pretty quickly. I wouldn't pay $1 per snack. Because i cancelled, i didn't even get to pick the snacks i unauthorized the charge for. Got two of the same crap beet snack sent. Will not be eating the coming box and expect a full refund and cancellation with cancellation email.
Answer: Hi Denise, What a great idea! Thanks for using our service this lovely way:) Snack preferences are entered when logged in, so if you provide your niece with the email and password combination you entered, that will grant her access to this. You could alternatively log in yourself and do this with her or on her behalf if you prefer. I'm sorry we don't have a more simple process for gift subscriptions just now. This is definitely something we'd love to work on in future, so that more and more folks can spread the love with graze! For now, I hope this does the trick for you both - and if you'd like any extra detail or assistance, just drop us an email at hi@graze.com :)
Answer: Hi Doll, we're sorry to hear that you're having some trouble cancelling your subscription. We don't require card details to be entered when going through the cancellation process. With this in mind, we recommend that you email us at hi@graze.com, so we can lend a hand with this. Our team look forward to hearing from you.
Answer: Hi Janet, you can find full cancellation instructions here: https://us.help.graze.com/hc/en-us/articles/360000332497-how-do-I-cancel-my-ongoing-subscription- Alternatively, you can email our team at hi@graze.com and we'll cancel your subscription for you :)
Answer: Hi Esther, you can find full cancellation instructions here: https://uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes- Alternatively, do feel free to email our team at hello@graze.com - we'd be happy to assist further :)
Graze has a rating of 3.6 stars from 3,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 1st among Meal Delivery sites.