Graze
Questions & Answers

Here’s what buyers have asked with answers from Graze staff and previous consumers.

134
questions answered
0%
answered within 1 day
Answer:
Yes they will and then it'll be next to impossible to get him to stop charging you'll have to report your card lost to the bank and get a new card
By frankie k., over a year old

Answer:
No give it a miss, you will spend much time trying to stop the payments, the so called free box is the carrot to tempt you it's far from free.
By Terry R., over a year old

Answer:
No its not safe to put in your credit card or bank info. Its very difficult to cancel the auto shipments
By frankie k., over a year old

Answer:
Don't just cancel, remove your payment method. I got charged after canceling. I canceled the day i received my trial box. They have no phone number to contact. Only email. After canceling, when i click manage frequency or pause boxes, it reloads the page, so i have now removed my card. These snacks are small and under 300 calories. Some only 100 calories. $14 for 8 snacks isn't a good deal and they expire pretty quickly. I wouldn't pay $1 per snack. Because i cancelled, i didn't even get to pick the snacks i unauthorized the charge for. Got two of the same crap beet snack sent. Will not be eating the coming box and expect a full refund and cancellation with cancellation email.
By tina c., over a year old

Answer:
Hi Denise, What a great idea! Thanks for using our service this lovely way:) Snack preferences are entered when logged in, so if you provide your niece with the email and password combination you entered, that will grant her access to this. You could alternatively log in yourself and do this with her or on her behalf if you prefer. I'm sorry we don't have a more simple process for gift subscriptions just now. This is definitely something we'd love to work on in future, so that more and more folks can spread the love with graze! For now, I hope this does the trick for you both - and if you'd like any extra detail or assistance, just drop us an email at hi@graze.com :)
By Graze -., over a year old

Answer:
Hi Doll, we're sorry to hear that you're having some trouble cancelling your subscription. We don't require card details to be entered when going through the cancellation process. With this in mind, we recommend that you email us at hi@graze.com, so we can lend a hand with this. Our team look forward to hearing from you.
By Michelle V., over a year old

Answer:
Hi Janet, you can find full cancellation instructions here: https://us.help.graze.com/hc/en-us/articles/360000332497-how-do-I-cancel-my-ongoing-subscription- Alternatively, you can email our team at hi@graze.com and we'll cancel your subscription for you :)
By Michelle V., over a year old

Answer:
Hi Esther, you can find full cancellation instructions here: https://uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes- Alternatively, do feel free to email our team at hello@graze.com - we'd be happy to assist further :)
By Michelle V., over a year old


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