GoPowerSports

Ordered a part for my grandson. Once received the item didn't work out. He placed all items back in box and sent back. A week later I called to see about refund. I was told not all parts were in box. Grandson said yes they were. I called today and said just send back, I asked how much I needed to pay for postage. I don't know I'll have to call you back after I talk to shipping. We'll it's 4 hours later and still have heard NOTHING.

I guess the fault is partially mine i didn't read the fine print. The 10% first time buyers discount coupon doesn't actually apply to the vehicles they sell. There is a unclear hinting of the disclaimer in very very fine print at the bottom of the coupon. Also its a small company that probably fills hundreds of orders a day so no doubt they are very busy. The order for some shocks and a mini-bike was partially filled and shipped within 3 days. I received the Bike in under two weeks from TX to NC. In my case R&LCarriers were used to ship the bike. It was in good shape and the shipping cage was not bent anywhere. The driver was courteous and even pulled the package up the drive way and into my garage without me asking him to do so. I highly recommend R&L carriers if you have a choice. I received a phone call notifying me when they were in the area.

Go Power Sports in Keller, Texas is shipping literal death traps to children across America.

Their popular Trailmaster 200 Minibike ships straight from the Chinese cargo container to the consumer with NO quality control whatsoever.

The one I ordered arrived with no hardware securing the clutch to the engine shaft; a defect covered by a flimsy plastic cover. Fortunately I discovered the clutch clawing it's way through this cover at 5 mph. At 25 mph the discovery would have been quite different.

The ensuing email exchange with GPS showed that this was a pretty standard "inconvenience". I find that chilling. This is obviously their "kiddie" bike.

How many have been killed or maimed by this criminal negligence? How many of this defective batch are out there right now? Go find out!

Hello, I am an aspiring engine builder, and minibike hobbyist. I recently ordered some 18 lb valve springs from GoPowerSports. USPS ended up messing up my address, so they sent it back, or so they said. Because I thought I wasn't getting my package, I ordered another pair of valve springs.

About a day later, the first package arrived at my door on schedule, and I had two more unneeded valve springs on their way.

I hastily sent an email to the Sales Support team, and not only did they completely refund the valve springs, but they let me keep both of the pairs for future builds! This company truly has the most helpful customer service I have ever interacted with.

They won't work with you, they won't answer you. They don't care about your money. They don't care about your problem. And you can't return anything, sounds like a scam to me I'll never order from them again. Good luck getting your money back if there is an issue because they simply will ignore or deny any request for return. To get my money back I had to go to my bank

Ordered a camshaft & springs from JAMIE on phone. Received parts camshaft didn't match my camshaft the bearing journals were different. Contacted GPS & JESUS sent another cam exactly like the 1st one. Sent both cams & springs back via USPS with the provided label. Now they say that they didn't receive even though my recipe shows. Delivered.

Brought my grandsons sea-doo spark to them for repairs. They did not know how to fix it or were unwilling to. Droped it off first on August 23. Went back to them August 26 still not working. Called twice got the runaround, same answer.Called September 8 not repaired. Called the last time September 19 they had not repaired it. Lots of BS. Picked it up the next day still in the same condition as it was when it was taken in for repairs. Go Powersports/ Go Elsewhere. Don