I called late on a Tuesday and got a response quickly. The following morning they helped me resolve the issue. Good support is rare these days. I highly recommend them for your door lock needs!
Bill Bender, Owner
Independent Motors LTD
Worked with Eric Bell on a very complicated new lock system in a foreign country. He went above and aboard for service including staying late one night to help me get new locks programmed. Cannot say enough good things about their customer service.
- Keith from Colorado
Mike is the best person to go to for help. He's helped me on every project I've done that has required gate accessories to be ordered and makes sure that we have everything we need in a timely manner. Thank you Mike!
I was looking for a specific smart lock assembly for our home, and Ron answered my questions and was able to find the right product for us. He also helped me figure out the best option for purchasing other locks. I would definitely purchase from GoKeyless again!
I just placed an order with GoKeyless that was virtually effortless on my part. The rep Mike Walker took care of all the "heavy lifting" for us and completed our quote, answered our questions and placed our order in no time. He even addressed and took care of a previous concern that we had that was not related to the present order. Highly professional and effective. We look forward to doing more business with GoKeyless in the future.
A few years ago I purchased a lock and box for an outdoor gate. The products are great and still in use but due to weather, I decided to replace the lock with one that is marine-grade. I used the chat service for advice and was helped quickly and guided to an appropriate product for my needs.
Chatting online with Lance was easy. He asked the right questions and we got a quote for exactly what we need. Very knowledgeable. The quote came quickly with additional follow up questions. Very engaged.
After recently needing to source parts out of the US for shipment to Canada on major construction projects. Not only does GOKEYLESS have almost every product we need, but it has a great sales and service department. A Gentleman named STEPHEN HAYNES more than helped me get my product shipped on time with ease. He was happy to help and supply accurate product information in a friendly yet quick process. Most suppliers i reached out to did not have this level of competence or support.
Since this interaction ive added them as one of main suppliers from the US. thank you to the whole team and Stephen at GO keyless.
Myinda the sales rep and customer service agent helped resolve my delayed package that was shipping to Canada and she also saved me money. She called me back personally and was professional and efficient and kind.
Giver her a raise!
I was a bit apprehensive purchasing keyless locks that needed programming. Chad at GoKeyless helped us so much, with the initial section, ordering and tips on installation, that made things simple and straightforward. We initially purchased two locks, then purchased two Gateways for the locks for remote management. Communication was prompt and professional throughout, and any questions I had were answered fully. I cannot say enough about Chas and GoKeyless!
Answer: Very Easy! I've had nothing, but the best experience with customer support! All my questions, including technical questions were answered very people and completely. Please contact GoKeyless for yourself, before you make a purchase to see how great they are!
Answer: That's a good question. I believe they are legitimate company is we've ordered some products from them and gotten them. Where they're not, is there customer service or lack there of. If you have another option I purchased there. We've been going around and around for about four months now trying to get Products, return defective products, and finally get a refund. If you can avoid them and go to somebody else I certainly would.
Answer: We had a similar problem and contact each leg directly. They were more than helpful and allowed us to get a defective code so we could make an attempt to return it to the company we purchased it from, go Chi less.com. The manufacture was fabulous it was go Chi list that I would shy away from
GoKeyless has a rating of 4.3 stars from 487 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoKeyless most frequently mention customer service, tech support and great job. GoKeyless ranks 1st among Locksmiths sites.
We are so delighted to hear about the service you received from Myinda. GoKeyless strives to provide our customers with a seamless process from start to finish. Thank you, and we will see what we can do about the raise :)