goHastings

This is the worst store you can encounter in the internet world. They are not only irresponsible but also robbing your money.

I placed order on Feb. 17,2015. There were no notice about shipment thereafter. On Feb. 27, I wrote a mail and the reply was the following:

Hello from goHastings.com,

Thanks for your order!

Your order placed on 02/17/2015 has been completed.

The following item(s) have been cancelled. Either the item(s) were cancelled at your request or our sources were unable to ship the item(s) due to availability. You will not be charged for any cancelled items. We apologize for any inconvenience.

As of this day, I do not see the payment charged on my credit card is refunded.

I would recommend anyone NOT TO BUY FROM GOHASTINGS.COM. You are guaranteed to be disappointed.

Ordered through amazon as a gift for my sibling. Free shipping! Amazon - they're credible, right? So I banked on the amazon name. Yeah, they shorted the shipping by $1.01. My sibling had to PAY the postal worker to get his own damn package. Do you know how embarrassing that is?! Well Don't worry, gohastings doesn't care. After making me jump through hoops from 2645 miles away from where the package was delivered, they finally admitted fault and agreed to a refund... of $1.01. So glad my dignity was worth that to them. Over all, I had to call twice, write four emails, spend over an hour on the hold both times, and argue with them about the fact that one should not be required to go to the postal office when the package showed that more postage had to be paid because of their mess up.

I'm not just going to NOT shop with them in the future, I also want to warn others that this is how cheap they are. Oh, and I still haven't received a refund.

It's happened more than once. A used CD or DVD item should not be damaged. There's a difference between a used CD or DVD and a damaged one. I ordered a Blu-Ray steel book. Upon arrival it looked as if someone had stepped on it and crushed the back of it. It did not happen during shipping. They would not refund shipping price. I previously received a used CD from them and the top of the jewel case was completely shattered. Bad company with crappy customer service. They know nothing about good business.

I am in the process of purchasing a doll crafting book from them. They provided a tracking number and I watched the book sit still for FOUR days. When I called to cancel the order they swore up and down it was already shipped. I have proof it did NOT ship until 3 pm that day. They are LIARS and lazy slobs. They refused to cancel my order and they KNEW it hadnt shipped. I was speaking to a supervisor by the way so it isn't just the underlings that are crooked!

I helped my mother-in-law order from this site for my husband's Christmas gift, one of the movies we recieved was an animated version, I dismissed this as maybe I had pushed the wrong button. I got rockband and decided I needed two guitars which I ordered from gohastings.com First of all they did not arrive at the same time, second off the first one recieved was a guitar hero guitar! The second one came in about a week later and while it was a rockband guitar, it didnt have the reciever, I sent both items back and will not ever be ordering from here again.