Overview
Go-Parts has a rating of 4.4 stars from 684 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 13th among Auto Parts sites.
Instant Feedback
This last experience wasn't the best. It took almost a week for the part to arrive. I ended up ordering from another company, and received their part before your part arrived by a few days. That's why I'm returning your part for a refund.
I was about to replace my side mirror for a fraction of hr cost I would've paid from a dealer. Part matched perfectly. I was also able to reinstall it all by myself. Will order any future parts from them
The parts ordered did not fit my car even though the website claims it was an oem fit. The returns process was a pain and the team took weeks to follow up on refunds or offering a replacement item. Overall I will not be buying from this company again.
We sincerely apologize for the inconvenience you experienced with your recent order.
Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
Some difficulty determining exact model match. So many options. The order arrived with two mirrors when I thought I was ordering only one. It's OK. I might break one trying to install it.
The item that I received did not fit my motorcycle, even though the one that was sent to me should have. They corrected the situation without any issue which I'm grateful for.
I was pleasantly surprised when I ordered an air intake hose for my car on Christmas Eve that the part was delivered the day after Christmas! This was my first time ordering from Go-Parts! The website was very user friendly and the service was amazing!
We ordered a radiator and got a great deal! It unfortunately arrived damaged but was cheap and easy to fix for proper installation. If it was not damaged we would have given a 5 star review.
I needed a new side mirror for the car. Every places I looked at did not include the back cover for some reason. Go-Parts did. The shipping was quick and the mirror was shipped in a way that there was no way to get damaged in transit. I would recommend this company in a heartbeat.
The lights would not fit initially. Some use of a round file to enlarge the holes in the truck where the bolts and adjusters fit and they went in. Other than that the installation was straightforward.
I like the lights. The 32-year-old housings (1992 Dodge Dakota) were quite faded, and I can now see much better at night. And they look much better as well.
Package was delivered within 3 business days! Loved the product but unfortunately ordered the wrong part for the job.
- Visit Website
- Alpharetta, Ga, United States
- Edit business info
Business History
Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!
Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for any disappointment regarding the delivery time. Our orders generally require 1 to 3 business days for processing, in addition to 3 to 5 business days for shipping. Your order was processed on January 13,2025, and was delivered on January 16,2025. While we are glad to have fulfilled our delivery commitment, we regret that it did not align with your expectations for a quicker arrival. If you need any further assistance, please feel free to contact us. Have a wonderful day.