Geekbuying has a rating of 3.7 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 9th among Electronics sites.
While a reputable web store with competitive prices, they take no responsibility for the delivery of your order by 3rd party delivery services. I have been in protracted email correspondence for a month for an undelivered item worth 232€. Their "customer support" pay lip service to enquiries, but offer no solution.
Despite most of goods is not for me, their discounts on sets of filaments are really BIG. In fact, I bought 90% of my filaments at Geekbuying because the prices were less than 50% compared to our local e-shops.
Fast delivery, excellent products, value for money. Products are exactly that prescribed
Best price on the internet, super-fast delivery. All good!
Good shipment arrived in time, good price and good product
Very easy ordering, fast delivery.and nice prices :)
Depuis ma dernière commande, je ne peux plus commander que soit avec PAYPAL ou Carte bancaire. Il y a un beug que j'ai signalé à maintes reprises et sur lequel je n'ai jamais eu de réponses.
Nejlepší prodejce, rychlé dodání zboží za skvělé ceny. Rychlé reklamace v případě problému. Doporučuji.
Tutto ok. Pacco ben imballato e console nuova e perfetta.
Answer: Hi Customer Maybe you could contact us here according your problem support_payment@geekbuying.com About payment failure, invalid coupon, duplicated orders, cancel orders, report error support_tracking@geekbuying.com About change address/shipping method, order status, tracking information, custom clearance support_aftersale@geekbuying.com About missing item, wrong item, defective item, item problems Best regards Geekbuying.com
Answer: Hi Robert Thanks for your question. Here we checked the parcel has been delivered to you, hope you can satisfied with it. Thank you. Geekbuying.com
Answer: Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:support_tracking@geekbuying.com Best regards Geekbuying.com
Answer: The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)
Answer: I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.
Answer: From my experience, they are. Here are some tips for ordering from GeekBuying safely: Only purchase products from GeekBuying's official website. Carefully read the product descriptions and reviews before making a purchase. Use a payment method that offers buyer protection, such as PayPal or a credit card. Be prepared for the possibility of long shipping times. Contact GeekBuying's customer service immediately if you have any problems with your order. If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.
Answer: I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.
Answer: Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available: Saudi Arabia United Arab Emirates Kuwait Oman Qatar Bahrain If you are considering ordering from GeekBuying using COD, here are some things to keep in mind: COD orders are subject to a handling fee of $10. The maximum order amount for COD orders is $1,000. COD orders are typically processed and shipped within 2-3 business days. COD orders are delivered by DHL or FedEx. You will need to pay the full amount of the order to the delivery person upon delivery. If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.
Dear Christian,
We apologize for the inconvenience caused.
To resolve the issue you mentioned, we have sent an email to your mailbox. Would you mind checking the email from service_aftersale@geekbuying.com in time?
Thanks for your kind understanding.
Best Regards
Geekbuying.com