FWRD has a rating of 4.7 stars from 317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FWRD most frequently mention customer service, fast delivery and great experience. FWRD ranks 56th among Women's Clothing sites.
My second cloud shoes. Very satisfied customer. Package is good. Although a little bit delay of delivery. I will definitely recommend it to my friends.
Both items I ordered didn't fit so I just put them back in the box with the enclosed return label. There was no option to return item, just to exchange. I'm hoping my items arrived and will be credited
My experience was great- check out was seamless and I was very thrilled to get fast and free shipping! Sometimes shipping cost is a big deterrent for actually placing online orders so I was even more inclined to make a purchase! My item (shoes) are amazing!
Delivery was fast. Shipped same day. Item was perfect. Very satisfied and happy to know I have a new company I can trust with designer items. I love it.
I have my favorites & when I browse through or I am looking for something very specific I often get sent here. It was such a fantastic surprise to find what I was actively trying to find &... actually on sale here with my size still available. Then you worry it is not as close to the picture as you hoped &... it arrives actually spot on exactly as the picture of what you saw on the model on site. Thank You - I LOVE my R13's they are amazing!
My experience was great I ordered an essential fear of God hoodie and it came maybe 3 days later. Very fast shipping and easy delivery. I love my hoodie and have been wearing it everyday since.
Absolutely flawless transition. Even though some issues with the first delivery, the earrings were replaced and delivered over night. Just in time. Thank you
First time using Roadie and I was pleased. I usually pay for express shipping and sometimes I am let down. Not with this one, my order came same day and that is unbelievable! Great feature
I have been a customer for years. The fast, free shipping and easy returns will always have me coming back. Every time I have had to contact customer service I have been more than happy with the results.
Answer: Hi Suzzane! All merchandise sold on our site is 100% authentic. We are an authorized distributor for all of the brands that we carry. Our products are brand new and hand selected by our team of experts from some of the top luxury brands around the world. We ship items as they are received from the designer. Authenticity cards and dust bags are only included if the designer supplied us with them. Please let us know if you have any further questions! Have a great day!