Fullfitall

I received the return treatment as everyone else. I bought a swimsuit and have gotten the same runaround as others. I ordered another suit through Amazon, had to exchange it for larger size and got it done in days.

Not only did the swimsuit take almost 3 weeks to get when the website said 6-8 shipping days they said their warehouse was in China and it cost more to ship back for a refund so I was told to give them away. I'm out $68.00.

Their website return policy says that they allow 30 day returns for refund, but they will not provide an address to ship to and say they are in China and shipping will cost more than the product so I should keep it or give it away. $70 is an expensive lesson to research companies before I buy, but…lesson learned. I think a class action lawsuit against this company would be a great idea!

I received a swim suit which was not true to size. On requesting to exchange, with a copy of my order number full name and address.
I received an answer requesting these details, even though I supplied them.
Since my order arrived I've read so many bad reviews I do not want to put myself through what over people have experienced.
Lesson learnt. I will never deal with them again.
And I also thought they were Australian or at least had a warehouse here.
They also did not address the package correctly and said it was a ski jacket.

Instead of being offered a refund for 2=x costumes which I wished to return the email just said to keep them for no charge or donate them to charity! Totally unacceptable and I am still pursuing this with them. Completely different to what it says on their policy on the website.

I have escilated to mastercard to chargeback as company will not provide return address to get a refund for the unsuitable swimsuit. They say the postage is more expensive than the item so no refund or returns which contradicts the T&C's. Don't purchase through this Chinese company as they are misleading consumers with their terms on the.au site.

I purchased a swimsuit which I plan to return. I have contacted customer support service twice to ascertain the refund process and have not heard back from them. I realize I only have 15 days in which to return the purchase so time is important.
Why couldn't Fullfitall's refund policy be clearly stated on its website like most online vendors instead of requiring you email *******@fullfitall.com? Their refund process is inefficient especially when the customer receives no response.

I bought a swimming costume on April 4th,it did not fit and did not like material.
Have sent several emails to them asking for refund, offering me discounts and other things, which I have said I only want refund. They now do not answer my email.
Do not buy from Fullfitall

I ordered a swim dress which specified a complete swimsuit under the dress complete with mesh tummy control. There was just a thin dress, nothing under it whatsoever. I asked for a refund, but was told the return cost to China was more than the value. I pointed out that, under the Consumer Credit Act, they are responsible for return costs. No reply. I want to take out a small claims case against them, but no address.