Trying to return items is extremely frustrating - you have to send an email to the service dept to get a return address? You have 15 days from your delivery date to return your items? There is no on-line data to verify your delivery date? Communicating with customer service is confusing to say the least as you can't respond to the reply you receive from them- you have to forward your reply again to the original email address for customer service. It seems as though they make it extremely difficult on purpose. In the end they offered to refund $21 to my original payment method & not return the items. I said yes do to that then & haven't received any verification of it. It seems sketchy. Pleasant enough but very sketchy for a reputable business to operate like this.
One of my bathing suit tops fell apart on the second day of a 9 day trip. Mending the straps on my bathing suit was not something I was anticipating but thankfully the hotel had a small travel seeing kit.
My other suit seems fine so far and the third is actually a bit big so not true to size.
Contrary to the stated return policy, they will not allow me to return items for a refund. They kept offering me a partial refund and/or credit only and would not provide a return address. To date, I haven't received the partial refund that I agreed to. Beware!
I was so happy when my bathing suit arrived. I was also reluctant purchasing online. I was so happy when it perfect. This is the best bathing suit I have ever bought. The style, quality is top notch. I intend to purchase 3 more.
There appears to be no simple way of returning an item and just getting a refund. However, the alternative offered was fair - credit on my next purchase - but the process to do this became tedious as the code given was not accepted at first and there was much correspondence with customer service (who were very helpful) before it finally could be achieved.
I ordered two items. Order arrived promptly.
1 item did not fit well in the bust area so i contacted customer service via email x2 and then again via facebook messenger to arrange to return & refund that item... with no reply!
Items are to be returned within 15 days as per meet curves return policy but this is not possible when they do not reply to emails to provide returns information!
Such a shame because i really love the other item that i ordered and i would have shopped with meet curve again in the future, if not for their poor customer service.
I do not shop online often because I have had some bad experiences. This time I took a chance and purchased 3 swimsuit tops. They are beautiful. The quality is better than expected. I would say they run slightly small but overall I am very pleased and will be wearing these beautiful swimsuit tops on my upcoming vacation.
I was between XL and L in bottoms, bought both and the L was well and truly big enough.
Measured an XL in tops but could have gotten a smaller size as there is no clips or anything at the back that can be tightened and the straps are on the tightest level.
Despite this, they look great, well made and good quality.
2 of the 4 items I purchased didn't fit. I had already reviewed that they allowed returns and refunds before buying. When I contacted them to return these 2 items I was then offered to keep the items and be sent $13 (items cost almost $60) or I could accept a gift card for the amount of the 2 items to use towards other items (excluding shipping fees). I really wanted my money back - but that was not explained in their return policy on their website.
I purchased some suits for the first time on the site. I liked all the colour variety and the available styles were cute. I do wish there were more options for larger chested but smaller waist tops. I ordered one too and my breasts were falling out. In order for my breasts to fit, I would need to get a size that didn't fit elsewhere. Tops with better covered would be ideal, however I didn't find many style options for this. The customer service I received regarding the top issue was excellent though and I will purchase again.
Answer: I finally got them to give me the address
Answer: Hi, Thank you for contacting us, please contact our customer service team via service@meetcurve.com, they will give you a hand with the problems.
Answer: Hi, Thank you for contacting us, please contact our customer service team via service@meetcurve.com, they will give you a hand with the problems.
Answer: Hello, please contact our customer service team via service@meetcurve.com, they'll be happy to help!
Meetcurve has a rating of 3.8 stars from 10,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Meetcurve most frequently mention bathing suits, good quality and size chart. Meetcurve ranks 1st among Swimwear sites.