My 9 year old daughter saved her money to buy this waterproof camera. We bought this camera at Costco 6-15-2013 knowing that most items bought at costco will be backed. She has used the camera a max of 5 times. It even looks brand new. I went to plug the cord into the port and the prongs are bent. I was told by costco to go to the manufacturer which they helped with through the concierge desk at costco. The camera was sent to Fuji 5-20-14. Camera was sent to Fuji. A few days later I received an email stating to repair the camera it would be $117. I still have the original packaging which states 1 year warranty. I called and was told that because the prongs are bent, the warrant is no longer valid. I am beyond disgusted and mad at the fact that this company thinks I am stupid enough to pay the same price "my 9 year old" paid for the camera. What kind of company thinks they can charge this kind of money when I can have her save her money and buy another camera from a legitimate company that will back their product. I will make sure that Costco and everyone I know will not buy any product made or backed by Fuji.
I have always you Fuji films for my camera and the quality of the film's are great when the picture comes out. Love it.
Great company! I have also thought they were the best buy for your money.
Grumpy Old Man