FragranceBuy has a rating of 4.8 stars from 6,709 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
I get emails about new releases and one particular peeked my interested. Immediately went to the site, bought it, and thanks to the updated tracking, could anticipate when it would show up.
Happy to say I'm loving my new Rasasi Hawas Fire.
I am an avid cologne collector. I have over $10,000 in fragrances and you guys are by far. The best company I've ever gone through always on time with delivery. My package is always safe and everything is done very thoughtfully.
Overall, I'm quite pleased with the colognes I received. The product quality is exceptional, reflecting a great attention to detail and craftsmanship. However, I was disappointed with the lengthy order fulfillment process. In today's fast-paced world, it's hard to understand why it takes so long. A quicker delivery would make the experience even better.
I am an avid purchaser from Fragrance Buy, I purchase 2 or 3 times per month from them and I have always gotten my orders in good state and on time. My perfumes are well packaged in their box, with foamy bits and the box is well closed. I recommend FB always for the one of the best prices too. I have only had good experiences with them so no need for me to contact customer service.
I think that as far as buying cologne online goes, this store along with Fragrancenet, perfume online and max aroma are all good trustworthy discounters. I think it's just a matter of finding your bottle with the best price amongst these different websites
I have ordered six times from fragrancebuy.ca, up to this point in time I have not encountered a problem with them as all orders were delivered accurately and in a timely manner. So I cannot comment on the efficiency or quality of their customer service and hope it remains this way. My loyalty is at 100% with them.
Been a customer since 2017 and have purchased A LOT of fragrances from Fragrance Buy. Shipping is always fast, products are always genuine and as described. Never had an issue in all these years. Best fragrance discounter in Canada!
Always pleased, fast shipping... real deal, incredible packaging and prices that cannot be beat.
The experience was good and mostly the customer service experience is EXCELLENT! FragranceBuy care about customers satisfaction that they notify you when your item ships and verify whether you've received it.
The experience was good and mostly the customer service experience is EXCELLENT! FragranceBuy care about customers satisfaction that they notify you when your item ships and verify whether you've received it.
Never had a problem with Fragrancebuy and have already spent hundreds of dollars in the last few months. Not many other websites can compete with their pricing and even though they're in Canada their shipping is still faster than most others.
Love buying from FragranceBuy, even though I'm American. Great company, legendary boxes, great prices and selection, and super fast shipping. Keep up the awesome work guys!
First time customer, based in the U.S. It was a great purchase experience with very fair pricing. They shipped very quickly, the order got to me in just a few days (honestly, even faster than most companies located within the U.S.) and was packaged professionally and safely.
Oh, and the boxes are as cool as everyone said. Very impressed with FragranceBuy!
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.