I recently acquired a pair of men's watches, and I'm thoroughly impressed with their quality and design. The craftsmanship is exceptional, with attention to detail evident in every aspect. The watches not only look elegant but also feel sturdy and durable on the wrist. The timekeeping accuracy is spot-on, and the overall functionality exceeds my expectations. These watches have quickly become a staple accessory in my wardrobe, and I would highly recommend them to any man looking for a timeless timepiece.
I have purchased from First Class Watches but definitely won't be the last. Their customer service was exceptional and the item was dispatched immediately. It was a real pleasure to deal with such a courteous and efficient company.
Recently purchased a Seiko Kinetic SKA371P watch from firstclasswatches.co.uk.
I spent weeks looking at different watches and researching all my options. Finally settled on this watch and have to say how very happy I am with it. It is a beautiful watch and a perfect weight. Watch strap was adjusted before mailing.
Firstclasswatches.co.uk provided me with the best price and an excellent service from ordering until delivery. I have been very impressed with their service and will definitely use them again. Not only that, but they are an authorised agent for Seiko and other manufacturers. This means the purchase comes with a fully stamped dealers certificate and manufacturers warranty for future piece of mind. I fully recommend their services!
Bought a Hugo Boss watch which was offered on the 1st of May and has already been sent back twice this will be the third time. Because it is being sent back and forth it can't be worn, what is the point of having a watch for 4 months now if you can't wear it?
Boss is obviously doing nothing as the problem is still exactly the same. For how long is first watch planning to ask us to send this watch back and send it back to us exactly?
The humidity will still appear out of nowhere, which is a shame for a watch which is supposed to be waterproof and has not even been immersed into water!
Update: watch was refunded after all
This is the first time I have purchased from First Class Watches but definitely won't be the last. Their customer service was exceptional and the item was despatched immediately. It was a real pleasure to deal with such a courteous and efficient company.
I ordered a watch which had a big discount. It arrived promptly by post, but i had ordered the wrong one in error. They could not have been more helpful. I posted it back, and the correct one was delivered by courier the next day. Never had better service.
I was once again amazed at the professionalism and efficiency of First Class Watches. My order was delivered to my work address in Cape Town, South Africa within 3 days of my order being placed! Better is not possible. FCW is the best.
First class watches first class products first class service. Pulsar watch met my poor eyesight needs in terms of watch face size without having the appearance of a magnifying glass. Delighted customer.
I wanted to get my son a REC 901 Stella RWB Porsche watch for Christmas but it was sold out on the REC website. Strangely, First Class Watches had one in stock at 2/3 of the price on the REC site. I'm a firm believer in ‘If it sounds too good to be true, it probably is." so thought it might be a scam (some people online suggested it might be). Well, I did my due diligence: authorized dealer for REC - check, excellent Google and Trust Pilot reviews - check, check and finally called the First Class Watches store in England to be sure the watch was in stock and talked with a friendly English guy who assured me they had one in store- checkmate. So I went ahead and ordered the watch on Tuesday and guess what?!?…It arrived today - Thursday and I live in Canada! That's even faster than Amazon. Packing was secure and the watch is PERFECT. Couldn't be happier. Thanks so much First Class Watches.
Two watches arrived promptly. Excellent service. Other watch awaiting delivery on back order. Paid in full through PayPal so hope there will be no problems with projected date as money already taken out of account £1250. 00 suspect that is paypal at fault not first class watches.
Overview
First Class Watches has a rating of 4.3 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Watches most frequently mention fast delivery, next day and excellent service. First Class Watches ranks 5th among Watch sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Justine O,
I am very sorry to hear that you have had a bad experience with our company and your BOSS watch. As a small business we take customer service very seriously and try our best to resolve all customer issues to the best of our ability.
I have been reading the notes on your order to bring myself up to speed and the notes show that a replacement watch was sent to us by the manufacturer however from your review I believe you are saying it is the same watch with the same issue.
As we were under the impression you had been sent a replacement but this issue is still not resolved, I believe the best course of action is to return this for a full refund. We will send you a free returns label again for this.
As a smaller online retailer we rely on positive customer feedback in order to continue our business. If there is anything else we can do to improve your experience and rating, please do not hesitate to contact me directly on scott@firstclasswatches.co.uk.
My sincere apologies for any inconvenience caused,
Kind regards
Scott