Again, I had to go to these fellows with another three more watches, as I collect watches, and this time this fellow opened my watch and could not find a battery and he showed me that there is no battery, then he said let me try something else and I said go for it and he found two screws holding the face to the glass and there was the battery. He replaced it and sure enough it began to beat again. I will not take my watches or jewelry to anyone else but them. They just do fine work and they don't hide it from you, they are respectful and appreciate the business. If anyone has anything to say that is different then mine maybe they are confusing them with someone else. These fellows are really good, take it from me, I will not steer you wrong.