Finnair DenmarkReviews 5

25th March 2019:4 hours in an aircraft in Bangkok (AY142) bound for Milan via Helsinki followed by another 1.5 hours waiting to recollect luggage... next day 26th new flight delayed (understandable due to closure of Pakistan airspace) but luggage lost en route to Milan. Flight meals inedible, costs for a comfort seat high, you pay for snacks and wines. I was excited to have a go after my family told me their visit to Finland was a good experience. I suggest customers exercise great care. By the way: the staff are wonderful, courteous and polite. Unfortunately the operational standards are very low.

This is my favorite company when I want to talk to a passively aggressive Finn. Usually I begin by booking trough one of their travel agency companions for maximum economical damage and ignorement. Only negative would be that their support number is too easy to find and not expensive enough.