Eyebuydirect has a rating of 4.6 stars from 11,135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses and great quality. Eyebuydirect ranks 1st among Eyeglasses sites.
Shipping was extremely slow! I received at 4 emails a day from the day of my order, emails still continue after unsubscribing from all of them! Very annoying! After receiving the glasses, they're not bad.
Great try on experience, I am very pleased with my prescription eyewear fit and they are just like how I thought they would look after seeing them in the "Try on" experience! Thanks eyebuydirect!
High quality frames at a reasonable price. Discounts. Quick service. Excellent communication on progress of eyeglasses and notification of delivery,
Would have appreciated a detailed receipt. The only receipt that was emailed to me had a total amount.
I want a pair of glasses for $30 to $50. I don't like the chat nonsense because it doesn't work and leaves you hanging. So I had to eventually call to find out you don't sell just the lenses. Then I get hit up with this stupid questionnaire that asks for experience dates and whether you are an existing customer. It should know these things.
Never had a problem with the company. Perfect prescriptions. Lens are chintzy but you get what you pay for. Single vision computer glasses for under $50? Yes please. My vision place wanted to charge me $250 for same pair. Highly recommend for spare glasses or if you don't mind lower quality frames but a great price.
Smooth process I've been buying from eye buy direct for years. It's a little pricey from what it used to be but still way cheaper than anywhere else and the quality NEVER disappoints. Love my new glasses.
I will always order my glasses through eyebuydirect. It's easy to navigate instead of spending the entire day at an eyeglass business. They're also affordable. If I break my glasses I don't ever worry and that's why I order so many
This is my third order from Eyebuydirect. Unfortunately last year I order with another company. Unlike Eyebuydirect's superb quality, these glasses were so cheap. Here I am back at Eyebuydirst. Lesson learned.
It is very easy to order, and some many choices, the measurements colors and different shapes are great! Is my second time ordering and so far, I am very happy, is fast! Much better that going to a place and wait for a while and they will try to sell you more stuff etc etc. I recommend eyebuydirect!
Very easy to order from. Great eyeglasses at very good prices. This is my fourth pair and loved every one. There's no reason to pay exuberant
Prices for progressive glasses. My last pair was $50 and my favorite pair yet. Instead of paying $400. I love Eyebuydirect.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: Hi Leo, Yes, the quality of non-prescription lenses are the same with prescription lenses.