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Ergode BooksReviews 122

2.7

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Ergode Books Reviews Summary

Ergode Books has a rating of 2.7 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ergode Books most frequently mention tracking number, customer service and post office. Ergode Books ranks 20th among Books sites.

service
50
value
48
shipping
47
returns
38
quality
44

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India
2 reviews
0 helpful votes
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It's refreshing to receive a product that matches its description so accurately. The book was in very good condition, as promised. Ergodebooks takes great care in selecting and describing their inventory, and it shows. The pages were clean, the cover was intact, and there was no sign of wear or damage. This attention to detail and commitment to quality speaks volumes about their dedication to customer satisfaction.

Date of experience: June 8, 2024
New Jersey
2 reviews
0 helpful votes
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Great Item
June 5, 2024

The item I ordered exceeded my expectations in every way. It was exactly as described on the website, with no discrepancies whatsoever. The quality of the book was superb, showcasing Ergodebooks' commitment to providing only the best for their customers. The condition was pristine, and it felt like a brand-new book, even though it was listed as used. This level of accuracy and honesty in product descriptions is rare and highly appreciated.

Date of experience: June 5, 2024
India
2 reviews
0 helpful votes
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Item Condition
March 27, 2024

I ordered a book in Used condition but I didn't expect it to be in prefect used condition. Item delivered within 7 days.

Date of experience: March 26, 2024
Washington
1 review
0 helpful votes
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The book was completely detached from the cover. A receipt inside the book from the previous company Ergode bought the book from clearly stated this was an issue, but Ergode ignored this and sold the book without any mention of the issue with the cover

Date of experience: March 24, 2024
New York
1 review
0 helpful votes
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Negative Bupkis
March 7, 2024

Ordered an advanced Spanish course quite overpriced but wanted it. Was given a tracking number but from a NON USPS service. Tracking app could not find anything. I emailed them multiple times.their responses were vague which set off my alarm. Finally this morning I received email they're in contact with the shipper. A few minutes later I received a message on Amazon France they considered it lost in transit and were refunding the entire cost...so I'm unable to provide photos as it never arrived. I'm suspicious they never sent it in the first place. I don't trust nor respect them. Reading the many negative comments justifies my distrust.

Date of experience: March 7, 2024
Texas
2 reviews
0 helpful votes
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I ordered a book which was the atlas component of another book. A previous bookseller got confused and sent me the original book, not the atlas. Previously I had attempted to order the atlas through the inter library loan department of our library and they also received the original book, not the atlas. Consequently, I was very pleased that Ergode Books not only sent me the right book, but also provided excellent customer service. The book was in better shape than described.

Date of experience: October 24, 2023
Virginia
1 review
3 helpful votes
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Company is a scam
July 9, 2023

Purchased a book on July 5, I contacted them July 8 to request a tracking number and the replied back stating that the post office had managed to damage the book in transit and return it to them all within 2 days.

Do NOT BUY from them.

Date of experience: July 9, 2023
Alabama
1 review
0 helpful votes
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Kinda sketchy
July 5, 2023

Did not reply to either of my emails requesting tracking and delivery information. 7 - 8 days after I ordered, they emailed and said they found the book I ordered to be damaged. They canceled my order and did actually refund my money.
You're taking your chances with these people.

Date of experience: July 5, 2023
Washington
1 review
2 helpful votes
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Bought an Ex library copy of Exiled from Earth. Any book I've purchased without a picture has included a dust jacket unless it specified otherwise. This one didn't, although at $11 in acceptable condition I assumed it would, and I would have just let it go but their email says to contact them if I'm unsatisfied in any way, so I did. That was pointless, as they simply quoted one of their ex-library descriptions, and did nothing else. That is what really irritates me enough to leave this review. On top of this, the email they sent after purchase says the book will ship in 24 hours. It took about a week to ship, not that it matters to me in itself but that's two examples of them just blatantly ignoring their own messaging.

Date of experience: March 28, 2023
India
1 review
0 helpful votes
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Great Quality
March 25, 2023

Good quality, right sizes and it came earlier than expected. I am very happy with this seller. And much appreciated.

Date of experience: March 24, 2023
India
1 review
0 helpful votes
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Product Quality
March 22, 2023

Very Happy Customer! Super Fast Shipping! Great Product and amazing Quality delivery! Thank You!...

Date of experience: March 22, 2023
India
2 reviews
0 helpful votes
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Wonderful item received, fast shipping & good packaging too! Fantastic item! Excellent seller...

Date of experience: February 16, 2023
Colorado
1 review
0 helpful votes
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Excellent service
January 19, 2023

I found the best deal on a used book I was looking for on Ergode Books. It arrived fast in the mail, and the condition of the book is even better than I expected; it looks brand new.

Date of experience: January 19, 2023
India
3 reviews
0 helpful votes
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Thankful Seller
December 13, 2022

Super fast, awesome price, and super cute! I can't say enough! Nice material Arrived quickly. I will order with you again.

Date of experience: December 12, 2022
India
3 reviews
1 helpful vote
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Satisfied
August 31, 2022

Item matched description, satisfied. Great Buy! Exactly as described! Fast Shipping! Thanks...

Date of experience: August 31, 2022
India
2 reviews
1 helpful vote
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Trustworthy seller.
August 30, 2022

Good quality pretty item. Will order from again. It came in much earlier! I love the item, great price and good quality

Date of experience: August 30, 2022
Nevada
2 reviews
0 helpful votes
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Great product
August 30, 2022

Nice colors makes your fish pop and good size very well made also has a 3d effect look to them in my tank

Date of experience: August 29, 2022
Mississippi
1 review
2 helpful votes
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Bad
August 26, 2022

Really bad company to deal with. My book didnt even ship from them. Some guys house in CA. Arrived poorly packed and damaged. Good luck getting a refund. You will get a run around.

Date of experience: August 26, 2022
India
5 reviews
0 helpful votes
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Trustworthy seller.
August 24, 2022

Very Happy Customer! Super Fast Shipping! Great Product! Thank You! Good quality pretty product. Thanks.

Date of experience: August 24, 2022
Texas
1 review
1 helpful vote
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Ordered a new book through a book website, received a wrong title in used condition. After multiple emails was offered a replacement copy. Received a used, damaged copy from a Goodwill store (invoice left in the book). Avoid this seller.

Date of experience: July 28, 2022

From the business

Ergodebooks.com: Online discount, offer in USA - Buy Action & Adventure, Arts, Films & Photography, Business, Economics & Law, Children's Books, Comics & Graphic Novels, Crafts, Hobbies & Home.


ergodebooks.com
Richmond, TX, United States