How would you rate EntroPay?
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Germany
1 review
0 helpful votes
Follow Clara B.
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SCAM
May 27, 2019

Despite I sent all required documentation I never got my account verified. Nevertheless, they accepted my money transfer and kept my account blocked for "security reasons", so I could not rescue that money in any way. After 60 days they declared my account as "dormant" and started applying an "account dormancy fee" of 20 a month. They never replied any of my messages so I could see how they were slowly stealing my money at a rate of 20/month while I could do nothing about. A very frustrating and torturing way to lose money STAY AWAY!

Date of experience: May 27, 2019
Netherlands
1 review
2 helpful votes
Follow Alain V.
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Entropay is one bunch of money freaks.
The only thing they want to do is to close your account and strike the money.
I had an email. They said there was a transaction from a not verified bank account. I can tell you: There wasn't!
They treathened to close my account.
This is the main purpose of this company: They just take your money with fictional reasons!

I have read more reviews where people just lost there money and never got it back!

Date of experience: September 11, 2018
California
143 reviews
927 helpful votes
Follow Sophie N.
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Wow, this site is a real rip-off! 5% for a "virtual" credit card? For starters, credit card companies all provide anti-fraud protection for free. And if you can't qualify for a normal credit card, you can buy a pre-paid credit card for free from Master Card or Visa:

http://www.mastercard.com/us/personal/en/aboutourcards/prepaid/index.html

Date of experience: February 15, 2010
Finland
1 review
0 helpful votes
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SCAM - STAY AWAY
May 25, 2019

They suddenly closed my account and because of this, I could not use my virtual cards. Then after a while, they started charging several 20$ fees for account inactivity. No-one answers customer support tickets and no way contact company. This whole thing looks like a scam. DO NOT SEND THEM YOUR MONEY

Date of experience: May 25, 2019
Germany
1 review
1 helpful vote
Follow Muy m.
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Dont use entropay! I needed to use it for buying flights (was only free payment way) and now they charge a monthly dormancy fee of almost 4.

Date of experience: October 30, 2018
India
1 review
1 helpful vote
Follow Mainsh V.
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Been using entropay since 3 years and now they are closing =( there is no other company like this will surely miss it

Date of experience: June 17, 2019